D3d11.dll causing errors

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1

Hello. I have noticed in my event viewer this errors. Got them everytime I log to the game. This errors not crash WoW. Only appears in the event viever logs. Also when I’m using DX12 there’s no errors at all. No problems with Classic. Could you please take a look and help me with that.

I’m using Win 10 latest build. All Windows updates are installed. My graphic card drivers also updated.

Faulting application name: Wow.exe, version: 8.3.0.33775, time stamp: 0x5e74eb1f
The name of the module causing the error: d3d11.dll_unloaded, version: 10.0.18362.387, time stamp: 0x7e72d1cb
Exception code: 0xc0000005
Error offset: 0x000000000004bc6a
Process ID of the error: 0x8ec
The time the application that caused the error starts: 0x01d603eb4697a312
Faulting application path: D: \ Games \ World of Warcraft \ retail \ Wow.exe
Faulting module path: d3d11.dll
Report ID: c1db8e59-e099-429b-a7cc-d03956ea2428
Full name of the package causing the error:
Application ID relative to the package causing the error:

  • EventData

    Wow.exe
    8.3.0.33775
    5e74eb1f
    d3d11.dll_unloaded
    10.0.18362.387
    7e72d1cb
    c0000005
    000000000004bc6a
    8ec
    01d603eb4697a312
    D:\Gry\World of Warcraft_retail_\Wow.exe
    d3d11.dll
    c1db8e59-e099-429b-a7cc-d03956ea2428

2 Likes
2

Hello there,

This is happening to me as well. I am currently investigating BSODs that are only happening to me while playing Wow, and I came across this error (although I saw them in the Windows Error Reporting, not the Event Viewer).

Any information on this topic would be appreciated, so I can rule out this as the cause of my BSODs.

3

I can certainly understand being concerned regarding the errors you are seeing. However, if the game isn’t crashing you are likely fine. None the less, I would suggest working the following guide to address the crashes.

If the issue persists, please upload your system files to pastebin.com and reply with the links to the files using the preformatted text option to encapsulate the links.

Heya Chaoskill,

Bluescreens of Death are indicative of a pre-existing hardware issue. The very same steps may help but if you continue to experience bluescreens I’d recommend checking our the following article.

Hopefully this helps.