MAYOR BUG
When you create a Darkmoon Faire deck it consumes all the cards you clicked.
I just lost 13 Ace of furies. this needs immediate fixing
2 Likes
Sounds bugged, report it below eh:
Magical Bug Report
http://eu.battle.net/support/en/article/reporting-a-bug
Edit: You can get the cards restored by creating an item restoration ticket apparently.
But how do I get my cards back, they dont show up in item restoration.
I worked so hard towards the achievement. I really want to kill myself for falling into Blizzards trap here
This happend to me also today. Lost 13 ace of elementals and 22 three of beast. Made a ticket hoping to get them back
I created a support ticket and after 24 hours they restored the missing cards for me.
1 Like
If you run into this, please do open a ticket so we can take a look, but be sure to also submit a Bug Report, as that tool gathers information that gets sent to our development teams to help look into reported issue.
I made a ticket and submited a bug report already, but average wait time is 7+ days.
Probably going to get a message again that the issue was to long ago that the logs are gone and the cards can’t be restored
Same thing happened me; stack of 11 elementals disappeared when generating one deck.
Got this response yesterday, on the ticket I posted a week ago:
Good afternoon Xxxxx,
Specialist Game Master Inuwynn at your service! Now looking over your ticket here I understand you’re wanting to know what happened to your Ace of Elementals here.
Now we can most certainly understand your concern here! So, looking over your character here we do see that you only had one Ace of Elmentals at the time of its use and that was the only one that was deleted. =)
If there is anything else we can assist you with please do be sure to let us know! As we at the Blizzard family are always willing to assist you when we can.
This was not the case for me, could not retrieve cards using the item restoration system sadly.