Darkmoon Top Hats, Purchased but Not Received

Support Customer Support
1

Good evening,

At the recent Darkmoon Festival I’ve completed a quest for 100 tickets and purchased 12 Darkmoon Top Hats - with each purchase, the vendor asked me if I really want to purchase, because the purchases are not refundable, to which I clicked “Yes” each time. 120 tickets were consequently removed from my currency resources, but where are my purchased hats now? I thought that since I didn’t receive them immediately in my bag, I’d receive them by mail, but no, mail is empty. Can anyone explain this?

Thank you.

2

I hate to tell you that they disappear after the Faire finishes (which I think it did on Saturday). Sadly they don’t carry over until next Faire.

3

feck :C thank you.