Go and create a level 1 character on Firemaw (dont worry there is no queue so you will get in instantly) and see how much fun you have trying to do anything in this game right now with 30 second looting windows, spells not registering, being killed by NPCs that arent visible on your screen.
When you will give up after 5 minutes, and then another 10 minutes to actually being able to log out, please ask yourself if this is a acceptable game experience.
That’s the typical problem when it comes to servers. The devs aren’t responsible for managing the servers at all. Server management is handled by a completely different team, which gets information from CMs and higher ups. As long as the CMs don’t care about watching or reading forums here in Europe, it’s pointless even talking about it.
The European WoW forums used to be active with frequent posts, updates and replies from the CMs (Thundgot among others) every week, where they took our suggestions and feedback and passed it to the higher ups… After Blizzard got rid of the most active CMs and Blizz forum reps, the European forums have become silent as the grave compared to how active it used to be.
When you compare the European forum to the US forums, it’s like literal day and night…
I am starting to think that WoW is a lost cause here in Europe in terms of activity from Blizzard. They never listen and haven’t listened to their European player base for years. It’s all about the white knights and streamers from across the pond.
I’m lucky and haven’t been impacted by the queues nor the server instability but i feel for those who are. It’s ridiculous that they haven’t acted after so many complaints on a product and service people are paying real money for in order to access. This, where i live, would be a violation of multiple laws related to online service/product sales and delivery…
Compensating players with extra game time won’t be enough in this case, because you can’t make up for lost time with more time. As the old saying goes. Time is money, friend!. Europeans have a far more robust consumer protection system in place than the US have and should the affected players gang up and use it against Blizzard, there’s very little Blizzard can do about it, since they as a company have to abide by the laws of each country they deliver and sell their service(s) within for real money.