Did An ingame ticket for this problem but GM said that I should make a Bugreport:
So here goes…Again since I’ve talked to a few GM’s And this one gave me a straight answer.
I upgraded my Devout Ashdevil’s Hatespikes to 480 which would have given me the Mythic recolor like it has done all the other times I’ve done that, on this and other Chars. However this time it didn’t. It might not be the biggest issue but as an transmog gather it is for me.
I’ve postet the answer for the GM into this post for refference:
From what I can gather, it seems you’ve been experiencing some difficulties while trying to upgrade and recolor your Devout Ashdevil’s Hatespikes.
Allow me to check a few things for you.
After taking a look at some information regarding this issue, I would like to let you know that we’ve received some reports about the upgrading and recoloring system and it looks like this isn’t working as intended at the moment, which may cause some items to not recolor or upgrade correctly. This being said, while we would love to help you out on this one, there’s still not hotfix or resolution we can provide you at the moment and as such we will not be able to assist.
As a player myself, I understand the frustration when seeking assistance and not being provided a quick fix for the issue at hands and I could not be more in line with you there. However, Costumer Support does not have the same access to in-game tools as our developer’s team, meaning that while we can assist on some issues, there are others that need to be investigated and fixed by them as they may have further implications and consequences on the game that only that team can fix.
Therefore, we kindly ask you to submit a Bug Report either through the in-game option or through our Forums so that our developers’ team may take a look at it and investigate further. In order for you to do so, simply open your in-game main menu and report through the Report button or access the link below that will redirect you to our Bug Report Forum:
If you need any additional support, don’t hesitate to contact us back.
Have a nice day,
GM Ethejsield