so there was an update this morning. Fun. Also writing forum post because god forbid I try to submit ticket easily.
Whatever was updated now resulted in having issues to start the game, if I try to load it with my usual settings.
The game launches, gets to the character selection screen all fine but when I log the character into the game crashes with either of the two error messages:
“World of Warcraft was unable to start 3D acceleration”
Something about not recognizing the graphic card.
It worked fine yesterday evening. Every other game runs without any issues (I tested).
The issue turned out to be running the game in DirectX 12 - when I switched to DirectX 11, it runs.
And NO!!! that is not good enough fix for me - the game for whatever reasons runs a bit janky, with screen tearing and less FPS especially in dungeons and raids when on DX11.
My PC: CPU Ryzen 5 5600XT, GPU RX 7800XT, 32GB RAM - drivers are up to date.
Yes I have an AMD GPU which WoW engine (or whatever impacts this) seemingly hate because there have been issues for a long time but for last year and a half it worked perfectly without any trouble beside occasional driver crash.
Anyone with far more tech savvy got any idea if it is possible to fix? Very grateful for any advice.
I can confirm the issue, enabling ray traced shadows caused the game and AMD driver immediately crash. Reported the issue to AMD using their bug report tool as well, I Suggest anyone affected to report it as well.
RX9070XT as GPU.
Not a huge loss imo, as I least I barely notice any difference between normal and raytraced shadows in WoW.
FFS blizzard last time i could not play wow for 2 whole years and now you did something worse i cannot even load the game without crashing.
Btw if you select dx11 and load in and then select dx12 it looks like its fine, but next time you load in you may crash again.
I am really tired of these issues during DF i could not play for 2 whole years cos Blizzard broke the game made it freeze my system with DF pre patch which got fixed by a Radeon driver update, but was caused by update on Blizzard end.
Gonna clear my shader cache and see if i can load in fine.
As soon select dx12 again it crashes, only workaround is dx11 while loading in, no idea if its safe to enable dx12 again after being loaded in again.
specs
9950x3D
64 gb ddr5
7900 XTX
game installed on 2 tb nvme
Having the same problem. Just instant crash after logging in with character and like others, the game worked fine yesterday without issues. I sent a crash report to AMD as well.
They pulled this before during wow dragonflight game was causing system freezes multiple times or least once a day to a point Radeon driver team had to fix it which they also ignored until 2 months before wow TWW release at which point it was stable again for that entire expansion.
Now they start messing around again, i am so tired of this crap because they likely will ignore this and not give a damn because why care right about a 18% market share ?
Include all details including the detail that wow patch broke it and that it exclusively happens with dx12.
Also meanwhile confirmed if i load into game with RT shadows off and then turn it on you also experience driver timeouts, if you load into game with dx11 and then set to dx12 i guess RT shadows either load in differently to not cause driver timeouts or is disabled still.
Eitherway seems to be related to RT shadows by looks of it now.
If i have RT shadows disabled at char select screen and then enable it, it can trigger driver timeout as well.
Just got home and tried to hop into the game - game crashed during loading screen after character selection. Disabling Ray Traced Shadows seems to have at least allowed me get online.
Radeon RX 7800 XT, Ryzen 7 7800x3D - downloaded latest driver update and same problem.
Same thing happened to me after todays update. I can confirm that turning off Ray Traced Shadows fixed the problem. 9070XT. No problem with any other software it just WoW
I went to bed this morning to sleep through the heat, woke up two hours ago, wanted to log on and had major crashes.
At first, I thought my new GPU was about to become a warranty case.
Then I decided to let ChatGPT figure this out (I’m not an AI fanperson) and it directed me here, highlighting that forcing DX11 and disabling raytracing on my RX 9070 XT will likely help.
This post saved me a lot of trouble and ChatGPT was right; forcing DX11 and disabling raytracing helped.
I’ll keep an eye on this post in case there’s any updates.
The problem is real for many people, but I just can’t understand why we don’t have any blue posts on issues like this one. They can acknowledge the problem at least, say that they are working on it, or whatever.
Same for me. Directx 12, AMD 9070 XT. Crashing graphics driver (and computer hard crash if I leave it be) when loading into the world, character select is fine.
Turning off ray-tracing solved it so I could load in at least.
Same issue had a hard crash as well as numerous not able to start 3D acceleration then turned off the RT Shadows and worked fine now. But come on Blizzard this just infuriating ever heard the phrase “If it ain’t broke don’t fix it” Clearly not because you tried to fix something and it broke again.
7800XT 5950X and 64GB of Ram…and yes your game has always run well on my machine…So stop breaking things.
Fwiw I got the same issue on Linux, same fix worked: switch do DX11.
I’ve seen some people on the US forums suggest the issue is Windows, but that can’t be it.
The game worked fine for me at lunch time, then a few minutes ago I got the new client update and it started crashing just like other people are describing here.
