Problem: Disappearance of Knowledge Points in the Skinning profession.
Date and time: 12.09.2024 at ~15:20-15:25
Character: Arrowman
Realm: Burning Legion (EU).
How the problem happened: During Flight Master (in Hallowfall), I decided to add 4 points in the Skinning profession tree. Before adding I had 36 points in the Luxurious Leathers tab so after adding I should finish the tree and have 40/40 points. Unfortunately, for reasons unknown to me, after pressing Apply Changes, instead of seeing 40/40 points, the state of my tree changed to 30/40 (the game took away my total of 10 konwledge points).
I tried the solutions provided here: https://eu.battle.net/support/en/article/000007549
Unfortunately, they did not help.
My character currently has 10 less Knowledge Points. I am anxious to get them back.