Hello this is the second time this happened to me. But when you disconnect while in a bossfight. You get into a disconnect loop for like 10-15 minutes. allways when i get into game it DC. with and without addons. all other characters can log into game and play. But not the one in bossfight.
now i have to do 2 mythics dungeons. with locks till last boss -.-"
and i can't find the appropiate channel to open an ticket -.-"
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same can't stay on longer than 1 min not my internet or pc as the person sitting next to me can play fine
26/08/2018 21:05Posted by KyrĂllossame can't stay on longer than 1 min not my internet or pc as the person sitting next to me can play fine
I dont Even Get a minute. Get instant dc. Dont Even have The time to release vist Even when my cursor is there. Spamming The button.
thats sucks i had like 20mins now dc after dc
same here ... its been like that for 2 days
Hey everyone,
I am sorry that you are all having these disconnection issues.
Can you all please start off with doing a UI reset. I know it's a bit of a cliché, but it really does help for the vast majority of people, hence why we ask people to do it so often.
@ Mazragor, please do that then go do a dungeon before you re-install any addons.
@ KyrĂllos - If someone else in your household and using the same internet connection is not getting DCed, then it is an issue with something with your computer or your computers connection to your modem. Especially if they play on the same realm as you. So, if after doing the UI reset you still have DC's, if you're using Wifi, use a network cable instead. If you were already using a network cable, try a different one and or plugging into a different network port in your modem.
I am sorry that you are all having these disconnection issues.
Can you all please start off with doing a UI reset. I know it's a bit of a cliché, but it really does help for the vast majority of people, hence why we ask people to do it so often.
@ Mazragor, please do that then go do a dungeon before you re-install any addons.
@ KyrĂllos - If someone else in your household and using the same internet connection is not getting DCed, then it is an issue with something with your computer or your computers connection to your modem. Especially if they play on the same realm as you. So, if after doing the UI reset you still have DC's, if you're using Wifi, use a network cable instead. If you were already using a network cable, try a different one and or plugging into a different network port in your modem.
This happens to me and a few people that i play with.It usually isn`t that big of a deal,but when it happens in mythic+ or raid its quite annoying.Its not as much about depleting the key or wiping the raid as it is about having the feeling that it was your fault about the run not going as planed.
People might not blame you or be angry at you (depending on who you play with) but You still know that it was all your fault.
Thanks for perfectly explaining it.
People might not blame you or be angry at you (depending on who you play with) but You still know that it was all your fault.
17/10/2018 08:56Posted by DoakyI am not sure if this is the best place to write this, or if I should start another thread as this one is already 2 months old.
Anyway, this Disconnect bug still exists.
What it is:
When you get a DC during any combat, die while offline and try to log back in. You get a normal loading screen and when the loading screen ends, you can see the world and your dead body for a few seconds, but the game itself is frozen and after these few seconds, you get disconnected from the game again. This can happen multiple times in a row.
I heard that some people encountered it even during beta. My first experience was during the week M+ was open. And since then I personally see it happen at least once a week either to me or people during raids.
When it happens:
- Boss encounter
- Trash in dungeon (M+ as well)
- Island Expedition
- World PvE
- (not sure about PvP as I did not do much in BfA)
It does not matter if the combat ends during your offline time (either by evading or killing mobs by others). The deciding factor is only being in combat when the disconnect happen and dying before logging back in.
Also, it does not happen every time, but in my experience it is at least 50/50, if not worse.
It happened to me, most of my friends and guild mates, from several realms.
What people do about it:
Weird thing is, almost everybody I know knows about this bug, but I did not see many threads or much feedback on forums about it. Common practice to deal with the bug is:
- Log another character
- Set visual settings to 1 (the lowest)
- Remove player from group (and reinvite after logging in best case :))
- Wait
In my experience though, any combination of points above does not work 100%.
I believe that those points above have one thing in common, they take some time during which the dead disconnected character gets really offline and disappears from the world, and only when this happens, it is possible to log back to the stuck character.
This is supported by the fact, that every time I managed to log in after this happened in an instance is that I was either already removed from the instance (mostly Island Expeditions); or my dead body was at the entrance of the instance.
Why I write this:
- Obviously to report to bug and get the fix.
- To know that devs know about it, and are working to fix it.
- To let you know, that I may be able to replicate this, as it is rather common, and get you all the relevant data you may need, if you let me know what and how to log/get them.
- To get more people to confirm this, because next to no one I talked to did not know about this.
Personal Lament (disregard this from relevant feedback, I just need to vent a bit):
I have pretty unstable internet, so this happens relatively regularly. Yesterday it was particularly harsh. The whole afternoon I did not get any DC and then I decided to run a +10 dungeon, I got a DC during one of the last trash packs as a tank. It was not that bad, because the others were able to finish it, but I got the Disconnect bug, which cost us around 2 minutes. When the next boss was around 60% one of our dps got a DC too (not usual at all), and unfortunately got the Disconnect bug as well, so we had to finish the boss with 4 people and then wait for him to get back. It is hard to evaluate how much time it cost us, but it was at least 2 minutes as well, probably more. After those 2 events we finished the dungeon with 1:10 over time. If either of those Disconnect bugs did not happen, it may have been timed.
Similarly, on the very first week of M+, me and a healer were on the same internet connection and did a +6 SoB, we disconnected on the last boss and both got the Disconnect bug. It was frustrating.
Thanks for perfectly explaining it.
I posted the long quoted message, but it seems like the original message was not transferred with the forum change, so I just want to state that the issue is ongoing, and I have not heard any acknowledgment from Blizzardâs side.
I want to clarify a few more things that I missed in the previous post (mainly in reaction to Touragnise). First of, this issue is not about the disconnect itself, some of us have unstable internet connection and the DCs just happen. The problem is with the reconnect, where you get to a âdisconnect loopâ.
Another thing is, the UI reset canât possibly help, as the loop starts when you are offline, and you cannot get online for long enough to reset UI (or do anything whatsoever).
Lastly, addons are unlikely to cause this, as the bug happens to a lot of different people, with varying addons. I cannot eliminate this option as there may be some addon we all have.
Edit: I didnât notice my character changed, but I am also Doaky, as whom I posted the previous message.
Edit2: I figured, I could try to replicate the bug. I went to Motherlode (closest dungeon), pulled a few trash packs and closed the game manually (clicked the cross on windowed version) while still alive, but definitely going to die in next few seconds. And it works. I got the disconnect bug twice in two attempts. Then I tried disabling all addons, relogging and doing it again. The bug happened as well, so I now can safely say, that addons do not cause this.
Iâm getting this problem too - once it starts, it will not let you back in until you have been kicked and teleported to the start of the dungeon.
This has happend regularly for both me and my guildies. Its not so bad in guild groups as you can ask them to kick you, but in pugs it almost always results in the group dispanding.
bump
I donât want for this thread to die until it is addressed. Did this happen to anyone else recently?
I had a raid break over Christmas so did not do much of the wiping and DCing so I am not sure if anything changed about it.