My character keeps getting disconnected after leaving the garrison to the north, I use character unstuck but my character didn’t move and its still there, I can’t even delete that character and there is no way to contact a support
Where is your character getting stuck. Garrison makes most of us think of WoD.
You can contact support if you need to but it can be hard to navigate the support system to generate a ticket. This is to deter people from making tickets about things that GMs can’t help with.
Its in shadowmoon Valley , I just left the Garrison to North, its Lunarfall I believe and i got DC, now my character keeps getting disconnected, even unstuck did not move it. I can’t find a way to contact support, its impossible
Okay so the actual garrison in WoD. I just wanted to double check.
Unstuck usually moves you where your hearth is set.
The first thing I would do is set your graphics to one then slowly move out of the garrison to see if it will let you leave. This isn’t guaranteed to work but on betas where there is no support this is often how I can recover characters.
If you still can’t get it to work I would make a ticket so that a GM can move you to another location. Do explain that you’ve tried the character unstuck service already and you need to be sent to another location as the garrison is broken for you.
thank you I opened a ticket.
I’ve tried everything, my character is not inside the Garrison, I left the Garrison to the north for quests and got disconnected, now when I log back in my character falls like 1 sec and I get instant DC, the character is somewhere between garrison and Lunarfall. there is no chance to move or do anything due to instant DC after login. I believe only a GM can move it
It’s one of those long standing bugs with the garrison that has not been fixed. Only affects the North exit (the one out towards the ship yard).
The unstuck service does not appear to be able to fix it and a ticket is usually needed.
Can’t leave house arrest just like that.
I feel like this isn’t the first time we’ve had leaving garrisons in a particular direction cause disconnects…
Usually it’s a case of waiting half an hour and it solves itself. If not… yeah idk. Open a ticket and pray a human reads it eventually.
I had this happen to me a few times on multiple characters. It doesn’t seem to happen to me on Horde characters, but it seems to happen often on Alliance characters with a Tier 1 garrison. I hope Blizzard looks into this bug soon because at the moment I’m hesitant to set foot into my garrison on any Alliance character.
The first time it happened to me I used the “Stuck Character Service” on Blizzard support and it worked the first time around, but when it happened to me again on a different alt it took two attempts to get him unstuck. I think in some cases it might take multiple attempts.
This happened to me on my Alliance druid with level 1 Garrison. Unstuck did work for me. Try to do like Brist writes, and do Unstuck again. If it works, and you get logged in to graveyard, don’t ever go to the north again. Always choose the other exit from your garrison. It shouldn’t be necessary to do that, but for now it seems that’s how it is.
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