Disconnected every few min

Here is your solution my friend

Call them *6910

well im using exitleg as written above and no issues anymore :wink:

anyways i already called but its hot so they want do much…

*6910 it HOT (tashtit) and *6901 its HOTNET (sapak)

I have hotnet at home, bezeqint in work, and in work all fine.
Also if i connect my mobile to computer as a modem (Partner ISP) it’s work fine.

So it is HOT NET!!!

And i have 2 computers at home. timeout from games in a same time in to computers in battle.net
(in WoW and in Diablo3 at same time kickout)

Same problem are here: https://us.forums.blizzard.com/en/blizzard/t/disconnecing-from-battle-net/

1 Like

Exacly,
As i said, its the ISP that isn’t updated, HOT (tashtit) can update is as well, so call Hotnet and tell them as following “My isp isn’t updated”, they are supposed to run a test with your router as following:
Plug Out voltage
Plug out antena

Now plug it in
3 min test

result: ISP isn’t updated,
worked for me and i had DC every 5 min

good luck

I have the same issues as described, wich has been present the last few weeks.
Completely different location and ISP:

Country: Norway
ISP: Telenor

It happens the first 5 minutes of me playing that day, after that it becomes stable.
I get DCed every 30-60 sec up to 2-3-4-5 times before it becomes stable.

I am running WinMTR atm, but the disconnects have stopped for now. I will keep it running until I experience new issues.

Here is my log so far:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          RT-AC3200-3860 -    0 |  617 |  617 |    0 |    0 |    4 |    0 |
|            ti0023q160-gw.ti.telenor.net -    0 |  617 |  617 |    2 |    6 |   12 |    4 |
|               ti0023a400.ti.telenor.net -    0 |  617 |  617 |    2 |    8 |   88 |    4 |
|         ti0030c400-ae8-0.ti.telenor.net -    0 |  617 |  617 |   11 |   15 |   35 |   14 |
|         ti0001c360-ae1-0.ti.telenor.net -    0 |  617 |  617 |   11 |   15 |   48 |   15 |
|         ti0275c360-ae1-0.ti.telenor.net -    0 |  617 |  617 |   11 |   16 |   44 |   16 |
|         ti3001c360-ae3-0.ti.telenor.net -    0 |  617 |  617 |   12 |   16 |   36 |   16 |
|         ti3001b400-ae4-0.ti.telenor.net -    0 |  617 |  617 |   11 |   15 |   56 |   15 |
|    netnod-ix-ge-b-sth-1500.blizzard.com -    0 |  617 |  617 |   12 |   20 |  205 |   16 |
|              ae1-br01-eqsk1.as57976.net -    0 |  617 |  617 |   27 |   32 |  121 |   31 |
|         et-0-0-3-br01-eqam1.as57976.net -    0 |  617 |  617 |   25 |   33 |  141 |   29 |
|        et-0-0-31-pe02-eqam1.as57976.net -    0 |  617 |  617 |   27 |   34 |  109 |   31 |
|                           137.221.66.45 -    0 |  617 |  617 |   25 |   29 |   36 |   30 |
|                          185.60.112.158 -    0 |  617 |  617 |   27 |   31 |   40 |   32 |
|________________________________________________|______|______|______|______|______|______|

Went offline for 2-3 hours, then logged back on. Got disconnected once after about 20 seconds, logged back on, stayed online.

Here’s some new WinMTR, however nothing much changed running this while I got DCed.
There were no spikes in “worst” or packet loss when I got DCed. The bigger “worst”-numbers came 1-2 mins later.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          RT-AC3200-3860 -    0 |  725 |  725 |    0 |    0 |    8 |    0 |
|            ti0023q160-gw.ti.telenor.net -    0 |  725 |  725 |    2 |    6 |   33 |    9 |
|               ti0023a400.ti.telenor.net -    0 |  725 |  725 |    2 |    8 |   71 |   13 |
|         ti0030c400-ae8-0.ti.telenor.net -    0 |  725 |  725 |   12 |   16 |   72 |   15 |
|         ti0001c360-ae1-0.ti.telenor.net -    0 |  725 |  725 |   11 |   16 |   66 |   16 |
|         ti0275c360-ae1-0.ti.telenor.net -    0 |  725 |  725 |   11 |   17 |   63 |   23 |
|         ti3001c360-ae3-0.ti.telenor.net -    0 |  725 |  725 |   12 |   16 |   78 |   20 |
|         ti3001b400-ae4-0.ti.telenor.net -    0 |  725 |  725 |   12 |   16 |   91 |   12 |
|    netnod-ix-ge-b-sth-1500.blizzard.com -    0 |  725 |  725 |   12 |   20 |  212 |   17 |
|              ae1-br01-eqsk1.as57976.net -    0 |  725 |  725 |   27 |   32 |   93 |   32 |
|                   No response from host -  100 |  145 |    0 |    0 |    0 |    0 |    0 |
|        et-0-0-31-pe02-eqam1.as57976.net -    0 |  725 |  725 |   27 |   35 |  112 |   33 |
|                           137.221.66.45 -    0 |  725 |  725 |   25 |   29 |   73 |   29 |
|                          185.60.112.158 -    0 |  725 |  725 |   28 |   31 |   70 |   31 |
|________________________________________________|______|______|______|______|______|______|

Still discing. Will blizzard do somethng with that problem?

I don’t think so. Annoying as heck. Literally don’t wanna play in case of these random disconnects