Getting DC every few minutes

Support Technical Support
1

Hi, since i can’t open a Ticket ingame for some reason, i must open a post here, i believe its a duplicated post since it has been discussed about in this forum… but stil cant open a Ticket in-game

So i get DC every few minutes, BUT, it happens only in dungeons and Raids, when im standing still in Bolarus it never happens

Attaching the Result for my WinMTR test
Please assist me in a direction
Thanks

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 51 | 51 | 0 | 2 | 19 | 1 |

| 10.230.24.1 - 0 | 50 | 50 | 8 | 13 | 43 | 13 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| 172.18.9.218 - 0 | 50 | 50 | 12 | 18 | 45 | 13 |

| 172.17.3.14 - 0 | 50 | 50 | 13 | 18 | 44 | 16 |

| 172.17.3.74 - 75 | 12 | 3 | 0 | 15 | 15 | 15 |

| core-213-57-3-114.HFA . hotnet. net. il - 0 | 50 | 50 | 11 | 17 | 44 | 17 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| adm-bb4-link .telia .net - 0 | 50 | 50 | 70 | 77 | 114 | 74 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| blizzard-ic-348623-adm-b2 .c. telia .net - 0 | 50 | 50 | 70 | 79 | 118 | 72 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

| 185.60.112.158 - 0 | 50 | 50 | 71 | 77 | 110 | 74 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2

Hey there Cybex,

The 75% package loss hop is going to play havoc with the game and is likely the cause of your DCs.

| 172.17.3.74 - 75 | 12 | 3 | 0 | 15 | 15 | 15 |

I’d suggest reaching out to your Internet Service Provider to have a look into this with you. I’ll have a look around for others reporting from the same locale.

Can you also go through the standard stuff as well please. We can rule out any additional factors from your own platform as well.

3

I have contact my ISP, the problem was that the ISP wasn’t updated
I can see only 2 “No Response From Host” now
Checking if i still get DCs
Will update here,
Thanks

4

hi man, can you update?

5

hey friend, what mean “ISP wasn’t updated”?
i want to contact hotNet too and dont know what to tell them

6

This can’t be an ISP issue. This is suddenly happening to so many people across many country’s and providers and only affecting WoW.

2 Likes