Dragonflying Disconnections - Unplayable

It is increasingly Happening Since 10.0.5…you can Even force a disconnect with clicking into the distance while dragonriding, if you have click to move enabled.

I am sorry but this does not sound like a sole Connection issue to me. There Are countless threads about this issue in EU and NA forums. I highly doubt that every network used by these customers is faulty and everything is fine on Blizzards end.

Maybe, just maybe Blizzard could acknowledge this problem and actively look into it, instead of blaming it on 3rd parties.

2 Likes

So I also use click to move (I have a spinal cord injury with limited hand function). Never thought to mention it in the first post as it hadn’t of crossed my mind that it could be a click-to-move issue because that would be crazy, right?

I was shocked to see other click-to-move users having the same issue so I turned click-to-move off to test it, using auto-run and WASD to move around…

No disconnects in an hour; doing the same things that would DC me within minutes, sometimes seconds…

Blizzard, sort it out man.

1 Like

i have gotten about 5 disconnets while dragonriding the last few hours anyone else got them alot atm?

I have the feeling it has something to do with the speed of dragonriding and the server trying to find a path to the location you try to get to with clicking. Its Most likely also their antihack being wonky and the server thinking you Are trying to move out of normal boundaries therefore disconnecting you. But thats just an assumption.

I have same problem with dragonriding disconnects and it was already happening before patch 10.0.5., more funny thing is that sometimes at the start of pet battle game also disconnects, so iam flying to pet batlle and iam disconnected by dragonriding and when i unstuck etc and fly to pet battle i got another disconnect megalol, this game is in worst state than most of private servers and i played them alot : D they ****** up this game so much : D disconnects everywhere, bugged daily quests, pet battle disconnects, i said ok lets try something different and i started new warrior and guess whats happened? legion weapon questline bugged : DDD

yeah, someone who invent dragonriding did probably worst thing to this game, players have farmed tons of 1% drop mounts and blizz give them 4 or 5 dragonriding mounts which cause disconnects : DD

1 Like

Actually, just for the sake of it since people try to read these MTR tests here;

If a hop says “60% packet loss” and the hop afterwards only has 6%, it cannot be 60% real packet loss - it’s most likely just a hop which does not respond to ping requests when it’s busy to prioritise real traffic. In that specific case the root cause is at a “sky” hop.

The first step is most likely the problem here though…

1 Like

Experiencing the same issue , dissconets in mid air not going fast .
I don’t use a vpn , it’s just the router from the isp .
My internet is working good , i can ping your servers anytime of the day i don’t have any package loss .

Thought I’d give it a go at work as we have 10Gb network and extremely fast broadband. Installed the Blizz client on a newish PC (I’ve anonymised the hops before Blizz)

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
xxxxxxxxxxx - 0 271 271 0 0 14 0
xxxxxxxxxxx - 0 271 271 0 0 1 0
xxxxxxxxxxx - 1 263 261 0 1 31 0
xxxxxxxxxxx - 9 204 187 0 9 85 3
xxxxxxxxxxx - 1 263 261 0 1 15 1
xxxxxxxxxxx - 4 236 227 0 2 71 3
xxxxxxxxxxx - 2 259 256 0 1 13 0
xxxxxxxxxxx - 1 267 266 0 1 28 0
xxxxxxxxxxx - 3 240 233 0 11 32 10
xxxxxxxxxxx - 9 204 187 0 10 29 10
xxxxxxxxxxx - 3 243 236 0 10 14 12
xxxxxxxxxxx - 4 235 226 0 17 18 17
xxxxxxxxxxx - 8 208 192 0 17 47 17
blizzard-ic348623-adm-b10.ip.twelve99-cust. net - 9 201 183 0 21 138 18
ae1-br01-eqam1.as57976. net - 36 113 73 0 20 64 19
xe-0-0-1-br01-cthz1.blizzardonline. net - 60 80 32 0 56 599 599
et-0-0-31-pe01-eqam1.as57976. net - 11 192 172 0 18 53 18
185.60.112.157 - 0 271 271 18 18 23 18
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The hops all look OK to me until we get into Blizz infrastructure, but I admit I’m not sure how to read this properly.

Edit - could the issue be the latency rather than packet loss? If the latency is really high at Blizzard side could it be what’s dumping us out of the server?

Edit 2 - I’m gonna leave it running for a couple of hours then post the new statistics.

Edit 3 - Googling how to read the results suggests high latency in the middle isn’t necessarily an issue if it drops back down again. However, the test should be run for a couple of hours to get decent data. No-one who has posted results here has done that yet, so it’s probably worth re-running the test.

I’ll do that at home later today and get some better data.

It kind of depends whether hop #3 to #13 actually do have packet loss or not. In the end, very little packet loss can have noticeable consequences (in short a whole pause → resend-sequence kicks in). The latency-deviations aren’t ideal there either tho.

I have the same issues, and they began after the patch. I’m not using a VPN, any addons, and I’m not using WIFI for my PC. And whenever I disconnect in midair, I can’t log back on the same char, since I disconnet immediatly. I either have to log on another for a while, or close the game. It’s getting very tedious that one of the main mechanics of this expansion doesn’t work.

Hopefully this will fix the issue for many aswell because it has fixed it for me! Zekzu mentioned removing the click to move option in settings. It worked! I cant believe it!

I hope it fixes this for you guys aswell. I took a firend on a tour for collecting ALL dragon glyphs in all zones, NOT ONE DISCONNECT! I used to disconnect about ~20 seconds of dragon riding! I tried it with all addons installed too, ElvUI, Details, Paste, TomTom and even ATT. Flew for about an hour all over. No disconnects anymore.

Thank you Zekzu for suggestion as i have been playing with click to move since forever and i always use both mouse buttons to aim the dragonriding mounts while flying.

Bottom line: I still think has nothing to do with hops/lost packets whatever cz as i mentioned before it should also affect dragon races and nokhud offensive instance which is NOT the case I had. Never had disconnects there.

Cheers! Can finally fly in peace now!

1 Like

So I did some more testing with teh WinMTR tool.

This is YouTube in USA.:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
vodafone.broadband - 8 3708 3435 0 0 2 1
host-212-158-250-35.dslgb. com - 8 3736 3471 6 8 45 14
63.130.172.45 - 9 3571 3264 11 12 17 12
72.14.216.236 - 8 3722 3453 13 13 16 13
216.239.41.149 - 8 3707 3434 12 13 18 14
142.250.215.125 - 8 3691 3414 13 13 16 14
lhr48s27-in-f14.1e100. net - 8 3699 3424 13 14 18 13
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Google DNS:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
vodafone.broadband - 7 1407 1311 0 0 1 1
host-212-158-250-35.dslgb. com - 8 1376 1273 6 8 27 13
63.130.172.45 - 10 1292 1167 12 12 16 12
72.14.216.236 - 8 1364 1257 13 13 16 14
216.239.41.193 - 9 1355 1246 15 15 58 16
142.251.54.35 - 8 1375 1271 13 14 16 15
dns.google - 5 1493 1419 13 13 16 14
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

BBC for something more local:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
vodafone.broadband - 0 2653 2653 0 0 1 1
host-212-158-250-35.dslgb. com - 1 2648 2647 6 8 32 7
63.130.172.37 - 1 2584 2566 8 9 14 9
90.255.251.117 - 0 2652 2652 13 14 15 14
151.101.64.81 - 0 2652 2652 7 8 15 9
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

And this is teh Blizz IP we’ve been testing:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
vodafone.broadband - 13 1051 921 0 0 1 1
host-212-158-250-35.dslgb. com - 15 984 837 6 8 36 8
63.130.172.41 - 18 932 772 13 13 15 13
lonap-ix.blizzardonline. net - 15 994 850 14 18 135 15
ae1-br01-eqld5.as57976. net - 15 987 843 0 74 4342 20
No response from host - 100 314 0 0 0 0 0
xe-0-0-1-0-br02-cthz1.blizzardonline. net - 16 873 735 19 553 4939 20
137.221.78.53 - 16 967 816 19 20 57 20
137.221.66.47 - 16 980 832 20 20 23 20
185.60.112.157 - 15 982 835 19 20 23 20
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

So, it’s pretty obvious the issue is not my broadband locally as the BBC is barely dropping any packets in the middle of the evening when demand must surely be at its highest.

The Blizz test was around 10pm CET time when demand is likely to be relatively low.

So, this time I DCed as soon as I took off and couldn’t log back in without getting instantly DCed. I used the stuck character service on the website and it did the trick, putting me on my dragon in a different part of the zone.

Noticed one thing, when i did pvp quest in azure span in small arena there is arcane storm or something like that and it give player buff which cause random blinks and when i had that buff and flyed around with dragonriding mount these disconnects happen alot when i was blinked.

happened to me like 50x, fun part is when you constantly DCed and you unstuck you char and then log to game to be DCed again after few minutes and unstuck service says that i can use it only every 8 hours : DD absurd

That sounds a lot like what happened to me.

Hello everyone,

As mentioned previously, disconnections can indeed happen due to a connection issue, when there is a sync problem with the server and/or when having packet losses. However with the 10.0.5 patch, they can be caused by something else :

  • having click-to-move enabled
  • using right-click at high speed
  • spamming abilities after hitting an updraft

Of course those issues will be fixed in a future patch.

If you’re instantly booted from the game when reconnecting, it’s usually because the character is still active server side, just wait a bit until he’s fully offline. You can log on a different character and check with the /who command or put the disconnected character in your WoW friendlist.

We had something like this at work where a satellite site had regular DCs from our MIS, and it was caused by misconfiguration on the core switch at the main site, rather than the network connection between the sites as we initially thought. This doesn’t feel like a packet loss at the user or ISP end to me, but is more like the issue that was fixed in 10.05 where the game would hang for me when I logged in (which your support team also blamed on my system) or where the app would hang on log-in (now also fixed).

Well, no, you really CAN’T check with the /who command because that doesn’t work reliably, and hasn’t done so for years…