I received and email to my registered address using my Char name and asking me to take a customer survey. BUT when I try to take the survey it takes me to a page (hxxxs://ugam.decipherinc.com/survey/selfserve/… (truncated and removed http functionality in case it contains sensitive info) which merely says “Thanks for taking the survey” … we value your feedback etc etc but you never gave me the chance to give you any.
So is this a Scam? … should I be worried about trying to take the survey? … or is this just a screwed up survey?
Decipher, Inc. provides marketing research services. It offers survey programming, mobile survey, sampling, data collection and data reporting, data processing and interactive dashboard, and online reporting and dashboarding services. The company also provides Survey Builder, a survey programming toolset; Beacon Portal, a Software-as-a-Service solution for real-time field reports, real-time crosstabs, programming codes, editing and change management, access, stat testing, results options, view options, and real-time raw data; and Enterprise Solutions with scripting capabilities, research methods, code level access, and custom question/element creation for businesses.
Sauce: Bloomberg
Sounds pretty legit. Blizzard have been sending out quite a few surveys lately.
What you’ve probably done is confirmed that your email address is active and will end up with a lot more spam mail in the future.
But Decipher Inc appears to be a popular (hah!) company for gathering “market research” so it’s probably not a harmful site. w3stats lists them as around the 6000th most popular website, which largely suggests they’re an ad service that many other things call on.
Most likely they’ve mistakenly logged your IP as having already completed the survey. Possibly from years ago, who knows.
If you’re worried, change your Blizzard password and any other accounts that use the same email+password combo.
Even its a ‘legit’ data collection company; it is still a scam.
Never give your account info. That includes your login name/email.
Keep separate email adresses for differing lvls of security. Use one for instance solely to register games. Keep one for family and friends. Keep one for work. Keep one (throw away mail address) for all sorts of web related stuff that doesnt matter much. And keep a very secure one for banking and stuff.
A lot of ppl think that an email address is just that and there is no problem as long as you dont give out the password. Wrong. The email-address is half the information needed to hack it. So be carefull with spreading your email addresses and subject yourself to above mentioned policy wrt mail.
How does an email about a survey that links to a survey company’s website sound like a scam? And how would they have obtained your password by you clicking a link?
That’s not how the internet works, so stop trying to cause a panic.
I received an email from the nation parks service in America, a place I have never been to … it had the official email address of the national parks service. Probably wasn’t a scam though, right. A prince also said I was about to win the national Ugandan lottery and all I had to do was send him 1000 euro … not a scam either right.
All they need to do is download a virus on to your machine.
that is how the internet works and this guy shouldn’t have clicked the link … he did, and now he has to run a virus checker and might as well change his password, for a sense of security. Stop lulling him in to a false sense of security
Always check the email address and if you only mouse-over a link you can see where it will send you to.
If it looks suspicious, delete the email and mark it as spam.
Did you verify the legitimacy of those companies and links? Cause I did with the link in the OP and it was a legitimate company.
Nobody can steal your password with a simple survey form unless YOU act like an 80-year-old grandma and enter said password into the form, which then begs the question why you’re even on the Internet without supervision.
Even getting a keylogger from a link nowadays is hard because browser security has increased massively since the times of IE5. Barely any security experts anymore use anti-virus software for their own workstations or recommend them to other people because most of the time the software just prevents the user from doing something dumb at the expense of valuable computer resources (e.g. by blocking access to potentially harmful content).
The main reason why people still get their data stolen, scammed or infected with malware is because they do something REALLY stupid and either give away their data themselves or install malware themselves. The majority of all of the relevant hacks have been related to human error on a facepalm scale combined with specifically tailored attacks (e.g. the DNC leaks).
The most common thing that happens when somebody clicks a shady link in an email that somehow has gotten past spam blacklists is that the email of the person that has clicked the link gets registered as an active account and the person will get more targeted spam until the spammer eventually gets blacklisted by email providers… or they get to see a dick pic gasp.