EU lag spikes + DC (started last few days)

Hey I’ve been on this connection for a year now, fibre connection no issues. In roughly the last 4 days, I started getting huge lag spikes which lead to my char being disconnected. I’ve flushed DNS, reset router, tried WIFI connection, tried ethernet connection, disabled all addons.

Here is my WinMTR - it seems I’m getting packet losses (?). Who do I need to contact? My ISP or Blizz? (please note i added some ( ) to some ISP since they I can’t make a post “with links”).

1. Connecting to : 185.60.112.157
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 321 | 321 | 1 | 2 | 16 | 2 |

| StamAcasa.rdsnet.ro - 0 | 321 | 321 | 3 | 4 | 17 | 4 |

| 10-30-4-209.rdsnet.ro - 0 | 321 | 321 | 3 | 12 | 127 | 74 |

| 10.220.158.66 - 0 | 321 | 321 | 11 | 13 | 25 | 13 |

| 10.220.190.144 - 0 | 321 | 321 | 41 | 43 | 73 | 42 |

| 195.66.226.234 - 0 | 321 | 321 | 44 | 49 | 131 | 45 |

| ae1-br01-eqld5.as57976(.)net - 6 | 259 | 245 | 47 | 144 | 4180 | 54 |

| No response from host - 100 | 65 | 0 | 0 | 0 | 0 | 0 |

| 137.221.65.77 - 10 | 228 | 206 | 45 | 160 | 4918 | 226 |

| et-0-0-31-pe01-eqam1.as57976(.)net - 0 | 321 | 321 | 46 | 47 | 68 | 47 |

| 185.60.112.157 - 0 | 321 | 321 | 46 | 48 | 63 | 47 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2. Connecting to: 185.60.112.158
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 339 | 339 | 1 | 2 | 12 | 2 |

| StamAcasa.rdsnet.ro - 0 | 339 | 339 | 3 | 4 | 16 | 5 |

| 10-30-4-209.rdsnet.ro - 0 | 339 | 339 | 3 | 12 | 137 | 5 |

| 10.220.148.206 - 0 | 339 | 339 | 15 | 16 | 28 | 16 |

| 10.220.190.138 - 0 | 339 | 339 | 43 | 47 | 78 | 46 |

| 80.249.208.83 - 0 | 339 | 339 | 45 | 50 | 163 | 46 |

| ae1-br02-eqam1.as57976(.)net - 8 | 229 | 211 | 50 | 496 | 4839 | 1539 |

| 137.221.65.77 - 10 | 244 | 221 | 45 | 139 | 3299 | 375 |

| 137.221.78.55 - 0 | 339 | 339 | 47 | 48 | 85 | 48 |

| 137.221.66.41 - 0 | 339 | 339 | 43 | 44 | 54 | 44 |

| 185.60.112.158 - 0 | 339 | 339 | 46 | 47 | 55 | 48 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

3. Connecting to: 185.60.114.159

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 469 | 469 | 1 | 3 | 86 | 2 |

| StamAcasa.rdsnet.ro - 0 | 469 | 469 | 3 | 4 | 88 | 7 |

| qr90.bucuresti.rdsnet.ro - 0 | 469 | 469 | 3 | 12 | 175 | 7 |

| 10.220.189.20 - 0 | 469 | 469 | 3 | 5 | 88 | 4 |

| 10.220.187.199 - 0 | 469 | 469 | 35 | 38 | 119 | 35 |

| pr01.eqfr5.blizzardonline(.)net - 0 | 469 | 469 | 36 | 42 | 121 | 38 |

| 137.221.80.35 - 0 | 469 | 469 | 48 | 52 | 171 | 50 |

| et-0-0-2-br01-eqpa4.as57976(.)net - 0 | 469 | 469 | 49 | 90 | 406 | 72 |

| et-0-0-0-pe02-eqpa4.as57976(.)net - 0 | 469 | 469 | 48 | 51 | 172 | 50 |

| 137.221.66.35 - 0 | 469 | 469 | 47 | 49 | 146 | 50 |

| 185.60.114.159 - 0 | 469 | 469 | 48 | 50 | 172 | 50 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The WinMTR logs are actually looking quite good (there are no “real” losses on record, just some of the testing packets were deliberately dropped by a firewall), so if these logs were taken while the connection issues were occurring the test sadly did not capture them.

You may want to try using a VPN for a little bit. If the issue then suddenly disappears that’d strongly hint towards a routing problem on the regular path, and a chat with your internet company would then definitely make sense. :slight_smile:

Thanks for the info. At the moment, those tests were done when there were NO issues. I’ll try again running at WinMTR test during the raid (just had 3 DCs nearly back to back ) and see if it paints a different picture. Otherwise im calling the ISP then.