so at 21:11 00:03 i got automated ban " Violation: Abusive Chat"
i made ticket answer took almost 3 days and i just got automated copy pasta reply:
Greetings,
I understand that you were looking for an appeal on this Suspension action.
We’ve had a chance to look over the appeal of your recent Suspension. We understand that not being able to log in can be extremely frustrating, so I’d like to take a moment to address this for you today. We strive to treat all players in the community fairly, so we take these actions seriously in order to ensure that no one has been wrongfully action.
• The action on the account was applied as a result of reported abusive/toxic chat. This was verified across multiple days between multiple unique instances, and not a single instance on a single day.
While we understand that conversations can get heated, they still must adhere to the Battle.net EULA (http://blizzard.com/company/legal/eula.html), which all players acknowledge and agree to before playing our games. These policies help us maintain a fun and safe game environment for our players.
• To receive a Penalty, it is necessary to receive multiple reports from multiple unique users(not one person on multi accounts) over multiple days. The account is reviewed manually by a Game Master, and the Game Master gets the final say as to whether or not the reported chat is appropriate for our games. This system is in place to ensure that it is not possible to take advantage of the system, or be falsely reported.
- With accounts, we do not support or allow account sharing and we can’t see who the person is that is playing or in this case typing and saying the things said. We can only ensure the correct login info was used and approved location. If you let anyone else into the account, you are allowing them to login as you and any actions are the same as you doing them yourself as you are responsible for anything that happens on the account.
• As we have reviewed this action in detail, we consider this situation closed. Future contacts about this penalty may go unanswered. This account will remain Suspended until time given in email. For additional information, please reference the email that was sent to the registered email on the account.
If you would like to report other players who are in violation of the Terms of Use, please use the in-game reporting functions to escalate the inappropriate chat through the proper mediums.
We hope this has resolved any concerns you may have had. Please feel free to contact us about any other issues you would like to discuss.
This is hilarius there is nowhere to said for what i got banned. just some ctrl C+ Ctrl V kind of text wich is send bysome kind of bot. And dont blama it for corona other company support work normaly becouse thy work from home.
If i did something wrong i atleast deserve to know what.
Also WARNIGN IF SOMEONE DELTE THIS POST I DELETE MY BNET ACCOUNT
becouse i know activision rly like to delete all post wich criticism their work.
Edit: note: i got mostlikely banned becouse in SOM we made small RP night elf only guild and some “smart ppl” (irony) reported for being racist. In every other game you wold get instantly unban and apology on top of it… i play thsi game since cataclysm and rly blizzard standarts droped rapidly down.