I am writing here because the Russian support service does not respond for 5 days. 16.10.20 players threw me a report for the name of the character, after that I received an email saying that the lock my account is blocked until 17.10.20. on the 17th day I go to the game where I see that my lock was updated for two days . Every day, my block increases by two days . The site says that my account is active and there is no lock on it , but when I log in to the game, it only increases the number of days of blocking. I no longer received any emails that my block is being extended , the mail says that it will end on 17.10.20, on the same day I wrote to the support service but no one answers.