There seems to be an issue with the exp lock feature on level 50s, I locked my exp in order to go back into Chromie Time to do quests at a relevant difficulty, though Chromie would not let me back into Chromie Time upon doing so. I then went to unlock my EXP, however am unable to at Slahtz, I have tried all of the usual things, relogging, etc. however the only thing that appears after doing so is him offering to lock my exp again.
I have also tried opening a ticket to resolve this, however the only reply I have recieved is āyour character doesnāt have their exp lockedā which is incorrect, as when trying to boost my friend in some normal dungeons earlier, he recieved the 95% exp penalty.
if you have locked your experience at level 50 then theres nothing wrong with Chromie.
you can use Chromie from level 10-50. upon dinging 50 you will be teleported out of Chromie time and wont be able to go back.
if you want to experience everything you need to stop your exp at level 49 i suppose.
not being to disable the exp stop seems quite odd though.
It sounds like, since the OP is max level, there is no XP to disable. (If Iām reading the post correctly.) That would ājiveā with what support told them as well.
How can you lock your XP at the maximum level, isnāt it already locked? You donāt get any XP at 50 so how can that be locked?
Every character I have levelled recently is kicked out of Chromie time at level 50.
Someone has been telling you lies on being able to get back into Chromie time to do other expansions at 50.
pretty much what i thought as well but then its odd when someone else doesnt get exp when they group up.
guess we need op to come back and elaborate. 
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Hey guys, thanks for your posts.
Since 50 technically isnāt the max level anymore, we just donāt have access to Shadowlands yet, I figured disabling it at 50 would have let me back into Chromie Time. This is more about the fact Iām unable to actually re-enable exp as Iām now stuck with the Experience Eliminated debuff, and as such cannot group with any leveling friends, and who knows how this would affect when Shadowlands launches as I cannot currently gain exp, and am unable to turn it back on, see screenshot https://i.imgur.com/WX0FgoY.png.
Thanks for clearing up Chromie being unavailable at 50 though, as I figured the disable exp was to prevent people levelling past 50 in Chromie Time.
Well 50 is the maximum level currently. That will only change when shadowlands is released. The debuff showing sounds like a bug.
have you attached a screenshot the first time you wrote a ticket? that might maybe help too.
Hi Ivegotrables!
Weāve actually seen some reports of this, and itās been forwarded for investigation and hopefully it will be fixed as soon as possible.
Looking at your account, I can see that your follow up ticket has been resolved with your XP gain unlocked once again 
Thanks for the report!
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My sister is having exactly the same problem with some lower level toons that she had locked to fully finish old zones without leveling. Now she would like to level them up again but the NPC wonāt give her that option anymore. What can she do? Open a ticket?
If you are unable to start gaining experience again in pre-patch, just enter Ragefire Chasm or The Stockades, as entering a dungeon or battleground re-applies the Experience Eliminated buff, then you can speak to Slahtz or Behsten to start gaining experience again.
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Hey. Posting here because the in-game support isnāt loading for some reason.
So after trying the experience lock feature I wanted to reenable xp gain, and the NPC wonāt give me the option to do it.
I checked the forums, and saw someone said that grouping with someone and then having them lock their xp would reenable the prompt, and that was true. The debuff for XP Lock reappeared, I paid the 10 gold and the debuff went away. However, as soon as I went back to Kulātiras to continue levelling, nothing happens. I still canāt gain XP even though I specifically paid the NPC to reenable it.
What on earth is going on here?
Hey Brielle,
I merged your thread here and the solution posted by Vindiknight above should help!
