Feedback on the state of the product on Patch 11.0.5

Blizzard,

The accelerated patch release cadence since DF remains appreciated.

But NOT at the expense of product quality released to your customers.

The 20th anniversary patch has so many bugs, and serious bugs to boot, that it seems that Nerubians invaded your production pipeline successfully and laid eggs in the code. Celebrating the 20th anniversary of WoW with plethora of game-breaking bugs is humiliating for you.
Having said bugs interfere with my enjoyment as a customer makes me question whether it is worth investing time and money to engage with your product.

It is CLEAR that your production process is deeply flawed - I assume that you manage to destroy the vast majority of bugs before shipping an update, but the amount that goes through is unacceptable - improve your QA.

Prioritize gameplay and balance affecting bugs since they are most annoying to your playerbase - and I think it is save to state that the community prioritizes how seamless the gameplay is and how balanced the game is.

Improve your production pipeline - improve the QA process.

2 Likes

They recently fired a huge portion of their QA team. I don’t think quality is a priority for them at the moment, and it shows.

The recent quality of the product delivered supports your statement.

I expect a hefty hotfix before or at the start of weekend and balance tuning on next reset to rein in the biggest outliers on both overpefrorming and underperforming side.

If not, well, gaming market is filled with options and participating in a Season that is being ruined by bugs, imbalance and constant restructuring of how particular specs are played is not a product proposal I am willing to continue subscribing to. 11.1 will probably be out in January / early February so that’s like 3-4 months of subscription Blizzard might miss from this customer due to quality issues.

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