When opening launcher I see that it is trying to update WoW game client with no success and getting the BLZBNTAGT00000BC9 error. First, it seems to get as far as saying “Fetching CDN Configuration” and then stops and gives me the option to click “Update” and then I get the BLZBNTAGT00000BC9 error displayed.
I have, of course, tried everything on your support page except redownloading and installing the game as that is and should be a last resort.
Can anyone confirm if this is a current issue? (Nothing seems to be displayed on the launcher, Twitter or the website)
Dunno if it’ll necessarily work for you, but I was having difficulties updating today, and I found that seeking out and terminating the “World of Warcraft Voice Chat Proxy” process seemed to free whatever happened to be locking the files.
When the Launcher gets stuck on “Fetching” it usually means the app cannot complete the update due to connection or permission issues. If your connection is fine then most of the time this is due to another program.