Edit: nvm it’s fixed. If anyone stumbles over this at some later point it looks like you just need to wait it out. What a weird bug since it affects the actual game itself.
This is the first time ever that I’ve seen this message. A couple other people online have had it too it seems, but no solution has ever been found.
It shows up on the bnet launcher and also stops you from loading into the game at all. You get stuck on “retrieving realm list” and can’t play.
Tried restarting my pc, swapping from 5ghz to regular, restarting the bnet launcher itself. Firewall is on, but the app is allowed through it. I’m on a private network. I’m also on a wired internet connection and everything else on the pc is working absolutely fine. No internet issues whatsoever. Game was working fine earlier today.
Same here. Not fixed for me at the moment, so Im still waiting and retrying. Just thought I’d drop a note here saying that I’ve tried entering login credentials again, including using the blizz authenticator app, but that didn’t do anything.
getting the same problem in the launcher and getting “you have been disconnected (WOW51900118)” attempting to log in.
It just took ages to get logged into the forum and the oauth. battle. net url gave a 504 gateway timeout during logon attempts. the battle. net account page in browser loaded eventually but has “Server Error We couldn’t retrieve some of your information. Please try again in a few minutes.”
My wife on the same network (wired, VM fibre 250mb) had the problem just after lunch but it cleared up on its own and is online playing fine, switching characters etc.
I’m also getting ridiculous lag after finally managing to log in. Zoned into Alterac Valley and my latency went all the way up to 4,100ms in the space of a few mins.
The diablo 4 situation is really messing with their servers. It will end up fixed, but man , will this happen every new game they release from this point on?
Is there a fix for this yet? Its been like this for me for the last few months and the only way I can play is if I use a vpn. (I am on NA realms) I also found were it was posted on reddit