Forum problem

Hi,

Since this week I can’t post or reply on the forums from any PC. I keep getting the message:

> “You need a level 10 character to post on the forums. If you need help with an account or technical issue, contact Blizzard Support.”

Everything works fine on my phone with the same account and login method (same Battle.net email, password, and 2FA).

I already:

Cleared cache and cookies multiple times

Tried different browsers and incognito mode

Logged in and out many times

Flushed DNS

…..

My account is EU and I’m on the correct forum. It was working fine from PC before.

Has anyone else experienced this? Could it be a PC/browser-related issue or something with the forum itself?

EDIT:

Even here via phone, when I check if I can change character for posting (alt or so) I don’t see them at all.

BLIZZ told me everything looks okay :rofl:

For some reason I can’t post on my Retail character. I can choose only Classic ones. All Retail are gone.

2 Likes

Hey,

Thank you for posting all this information.

Have you tried checking if your characters load on the Armory? If they’re not, you’ll usually not be able to use them to post on the forums.

this is all i get on my retail characters :unamused_face:500: Internal Server Error”

2 Likes

[quote=“Innocentdane-hoptallus, post:4, topic:594752”]this is all i get on my retail characters :unamused_face: “**500: Internal Server Error”**[/quote]

SAME! And when I searched for some other guys that I follow same thing happens.

This is fine.

500: Internal Server Error

This error appear when tryin to use armory.

1 Like

Thank you all for your responses. We’re currently looking into it.

3 Likes

Still 500: Internal Server Error on retail characters.

Any news on the links from user profiles not leading to their character armory pages?

The function has been dysfunctional since the last forum update, two weeks as of today.

Surely someone must have noticed it by now.

Yes. I posted the latest news that we have about this issue yesterday.

1 Like

I got forcefully logged out today as well. This is the only character I’m allowed to post on. All my retail characters are not available.