Good morning,
I would like to report a problem with the game’s operation regarding suspensions.
The situation has been going on for over a month, more specifically since the release of the new expansion.
Getting to the point:
At some point, everything around my character freezes, stops, and I can’t fix it in any way I know.
However, the in-game chat works properly, I can cast and move skills, but I don’t see it, this is information I received from my friends with whom I play. This “lagg” lasts for about 1-5 minutes, which means that I cannot play the game normally on M+ or Raid.
I have a video from today when I was looking for an m+ dungeon, I saw the places filling up and all the characters around were motionless or running in place, after a while everything started moving at a very accelerated pace. I have no more ideas what could be wrong.
Activities I have already performed before writing to you:
reinstall the game to other drives
reinstall windows
reinstalling network, graphics, processor and motherboard drivers
running the game without add-ons
monitoring the network to see if there is any lack of flow or packet loss (nothing like that happened) because I am talking on voice communicators at the time and conducting a live broadcast.
None of the above help solve the problem.
please let me know what may be wrong, I can provide a recording (I just don’t know how) of what it looks like because today, October 6, 2024 at 1:59 p.m. this situation happened again.
Im from Poland if someone want to know.