Since wednesday I have been disconnecting frequently. At first it looked like just a quick disconnect and being able to log back in straight away but then I started noticing I just lose my internet connection completely on my pc when this happens.
I already tried to contact my isp and they told me there is nothing wrong with the internet connection, everything is stable and there have been no outages in the past week. Then I decided to try different ethernet cables but I kept being disconnected.
I even tried a different device (with cable) and noticed whenever I disconnect on the main pc then I would still have a connection on the second device. The second device also did not have WoW open. I verified the internet connection by running a ping command in CMD on both devices. After the disconnect happens in WoW I notice that on the main device the ping fails and gives me a few time outs (like 1-10 seconds), while on the second device the ping just keeps happening with no issues.
So this is the third day that this issue has been going on and it has only happened so far when WoW was open. So it definitely does not seem like a coincidence. Is it even possible that a game makes me lose my whole internet connection just on this pc for a few seconds?
The problem started on wednesday morning on retail, TWW beta and cataclysm. Before that day I never had any connection issues at all.
Is there anyone else that has this issue? Or something I could do to fix this? It has been really annoying not being able to enter a dungeon/raid because I just don’t know when or how often I will disconnect.
10 Likes
Same thing for me. Glad to hear that i’m not the only one with this problem. Dropped connection right when writing this. Happens randomly. Have a computer next to me both connected with cables and only mine who have wow running drops all connection like 10 seconds.
1 Like
… may not be connected but Warcraft rumble and the companion app are not letting me in - wonder if bigger outage? …
1 Like
Seems like I am only getting AI responses from Blizzard when sending a ticket about this issue. They just keep sending me to these forums and they are not able or not willing to help me out. I got told to contact a “local tech expert” to fix the issue 
1 Like
Yep…having the exact same issue when WoW is running. Happens super randomly, I could have hours of playing without a disconnect, but then it can just happen back to back for a few seconds. WoW disconnect → my whole network on the PC disconnects, while my other devices stay connected.
1 Like
I still have this issue after almost a week. I even did a fresh install of Windows on my computer and still same issue. In my event viewer on Windows it does not give me any errors when the disconnect happens. I even replaced my network card to see if it was a hardware issue but the issue is still there. I also tried the game on a different device (even copied my full UI so everything is identical) and there it seems to be completely normal? So surely they must have changed something related to certain hardware requirements or compatibility maybe?
And Blizzard is still sending me chatgpt answers in the tickets unfortunately. They keep sending me “solutions” that I have already tried and keep referring me to the forums or bug report.
1 Like
Same issue, really frustrating, I get kicked out every 20-30 mins, and it lags out my whole PC, spotify or youtube etc freeze completely for 30 sec. Never had any consistent connection issues prior to last wednesday. Hope for a fix this reset, genuinely unplayable this last week.
2 Likes
Have the same problem, kicks me off Bnet even though the internet connection is fine.
3 Likes
I still have this issue and still haven’t gotten a proper response from Blizzard. At this point I have also tried everything hardware/network wise just in case and I am sure there no issues with either of them.
1 Like
same issue! already lost so much rating in solo shuffle because i get rando dc. sometiems 1 week its fine then idk it comes back and i get sad because not only i lose rating but also i wait 40min for shuffle to pop and its all wasted…
I updated/ deleted addons. Reset cache and wtf. repair game. check my connection with ping test apps and still dont know why it happens. last time i play wow lagged out and spotify for 5-10min and then it was back fine. while my phone or other devices work just right… idk i tried cable and wifi nothing seems to help
It’s getting extremely frustrating, can’t even play for 15 minutes at a time, everything else on my PC is working as usual, unless wow is open. Games on steam work just fine, only wow and bnet that disconnects. Not a single real reply from Blizz. Tried everything at this point…
C,mon Blizz, lets have an answer, it cant just be me and my pc if its happening world wide and for the same reasons.
1 Like
Anyone still getting the disconnection problem or have you sorted it ?
I personally have still got the problem but less frequent, and you?
1 Like
it is unplayable, disconnects every 2-3mins. The game stop responding, all characters freeze and lately it disconnects me or it start again but with a huge lag
1 Like
Are you in the UK, I’m trying to figure if its my Virgin Media connection ( although everything else is fine internet wise)
Keeps happening to me
started 2 weeks ago
Its a “normal” thing for them to have such problems before new expansion
so-called “optimization” of proccess wont let it happen smoothly
Tried different approaches nothing helped yet
Cant go to arena or dungeon knowing im gonnna be DCed every 3-5 minutes
also i checked their website at the same time im getting DC
Its unreadable so it shows that something wrong goes on their side
2 Likes
I too have this issue since i started playing WoW again.
Many random disconnects , and my whole network goes down for 2-3 minutes.
please help us out Blizzard 
1 Like
I had same problem with Hearthstone…