Fully missing crafting order

Mats, Sparks, Gold all deleted/missing something happened and it all blooped when I placed a crafting order. On 24/08/26 around 11-12 utc+1 I placed a crafting order and when I placed it the person i submitted the order to said it showed up in his orders for a split second then disappeared. We both got nothing, only loose.

Because of this I am now missing 2 sparks, 80 myth crest plus the gold and other mats.

I currently have 2 sparks in my inventory when if I never placed that order should be 4.

If there is anyway to look at my characters Crest/inventory before 24.08.26 and then after 12:30 utc+1 you will be able to clearly see all the mats and now they are missing.

There is no other way to explain that I am missing sparks/mats/crest besides they are literally not there.

Sorry to write so much but this literally bricks a character as of now. -80 Myth crest permanently, -2 Sparks permanently at the start of the season, i want push keys not suffer.

Player i submitted the crafter order to - missing bcs i dont make screen of this it was mage all i can say and he didnt get any gold.
There was also whispers from this player where he says the crafting order disappeared u can check chat if u can.

I currently have 70 in my currency tab, Meaning 80 myth crest are unaccounted for = Blooped/deleted/thanos snaped with crafting order. Was 150 bcs of over cap from other activities.

Please do what you can and thank you.

We are several players affected by the crafting order bug, but we have been flagged as being affected by the missing Sparks bug. I’m worried this will make it difficult for them to understand that our issue is actually different: the Sparks, Crests, gold and materials disappeared when the crafting order bug occurred.

Hopefully they can look into the specific circumstances and see that our case is not the same as the regular missing Sparks bug. If you get any updates, please let us know.