Had this happen aswell.. dude said my item disappeared from his work order. tried to cancel it but it was gone for me too. sent a ticket, got this response.
”*Greetings,
Thank you for your follow-up contact. I gathered the details about your character and the failed crafting order and passed them along to our Development team for further investigation.
We’ve seen similar reports, and this behavior is not working as intended. In the meantime, please continue to report the issue through the in-game Bug Report feature, as this helps our developers track the problem. We also recommend keeping an eye on the latest patch notes and hotfix updates on our website for any updates or fixes related to this issue.
Unfortunately, we don’t have any additional details at this time, including an estimated timeframe for when this will be resolved.
From our side, the Farstrider’s Trophy Belt appears to still be associated with your character, but it’s currently being held by the game server. In similar cases, the game server may periodically attempt to return the items to the character when logging in or going through a loading screen. However, due to the nature of this issue and the ongoing investigation, this may not happen in your case.
For now, we can only ask that you wait while the Development team investigates and works on a fix. Customer Support does not have any direct way to resolve this issue at this time.”*