Game crashing when leaving instance (Timewalking dungeons, BRD LFR raid)

Hi all,

My girlfriend is having a rather infuriating issue where her game system freezes up after leaving an instance. By freezing up, I mean the FPS starts drop to single digit, until it reaches 0, after it hits 0 the game crashes. The severity of the issue is remarkably consistent and reproduces after leaving an instance. This issue first started yesterday, before that she could play without any issues.

Here’s my high level system specs: Processor: AMD Ryzen 7 7800X3D 8-Core Processor; Card name: NVIDIA GeForce RTX 4070 Ti SUPER

Here’s my dxdiag: https://pastebin.com/xe2vmib2

Here’s a list of things I’ve tried:

  • Updated graphics card drivers
  • Clean install of graphics card drivers
  • Scan & Repair game
  • Disable all overlays and addons
  • Reinstalling default interface