Game freezing/crashing randomly when alt+tabbing/ switching apps

Hello,

Ever since last week i started experiencing frequent freezes and crashes. Sometimes randomly during playing and very often when alt+tabbing or switching to browser on 2nd screen.

Usualy whole windows freezes for 10-30 sec, and the game either recovers or crashes. Only happens with world of warcraft. The game itself is running fine on 100+ fps most of the time.

I already reinstalled the game, restarted interface, reinstalled windows. Disabled all overlay programs (discord,NZXT cam, Xbox game bar)

Running on
AMD 5600x
RTX 3080
32gb ram
Win 10 64-bit
Nvidia driver 460.79

Any ideas what to do? Makes the game really unplayable

Thanks in advance

It sounds as though you are likely having a TDR given the length of the freezes. Effectively, your graphics drivers are stopping and being restarted. Nvidia have a great forum post about these here.

Given this, the steps in our general crashes would be an excellent place to start.

If the issue persists, please upload your system files to pastebin.com and reply with the links to the files using the preformatted text option to encapsulate the links.

Thank you for the quick reply Mosinathus

I have spent lot of time troubleshooting prior to the port. TDR is definitely a posibility. Wierd thing is that i haven had any issues until like a week ago (was playing for over a month without any issue), without any changes done to my PC setup or anything.

Here are steps i have done so far

  • Restarted interface
  • updated nvidia drivers and windows to most recent version
  • rolled back drivers 2 versions back (no change)
  • Tried running in DirectX 11
  • Ran repair tool (prior to re-installing windows)
  • Re-installed windows
  • Re-dowloaded entire game
  • set my CPU and GPU to factory defaults
  • Checked CPU and GPU temps
  • Restarted video driver seetings
  • ran ScanDisk
  • ran Mem Diagnostic
  • Ran game without addons
  • Tried running windowed mode
  • Ran full system stress test (15 min)

The worst thing is only Wow is affected as far as im avare. For example currently playing Cyberpunk without any issues

Crashes/freezes affect whole system when they happen, most often when switching between browser/discord and wow. In some cases even randomly while playing

The Nvidia article mentions PSU issues, im runing 850w Platinum which should be enough for 3080 under full load

Here are the puleld info
DxDiag: https://pastebin.com/ipgY1iGG
msinfo: https://pastebin.com/yLd0c9uD

Im really stuck here as it’s severly affects my ability to play
Thank you for any further feedback