Game is freezing

Support Technical Support
1

My game is freezing repeatadly. I can play around 10 minutes in between, then it freezes and I have to shut it down and restart.

I’ve tried to the following:

  • Shut down antivirus
  • Delete battle.net folder and reinstall
  • Remove addons
  • Remove cache, interface and wtf folders, but this made my game not start at all and I had to put them back
  • Reset all game settings to default
  • Scan and repair with the ingame tool

I’m clueless atm. Can you help me please?

1 Like
2

It is hard to know what it can be so only wow crash? Did you try to play other games than wow?

What kind of computer do you have?

3

I did a complete uninstall/reinstall and now it works. Although starting the game takes forever, so something seems to still be going on. It’s a Lenovo Ideapad Gaming laptop with Intel Core i5 and NVIDIA Geforce RTX 3050 and the game has been running smoothly up until the other day.

4

Good you solved the problem! Happy weekend! :slight_smile:

5

Open taskmaster, then check CPU usage when running WoW. Make two cores dedicated to WoW only. If you still see freezes it is likely a hardware issue - but you can see what happens in the recourse managment.

Lately, WoW has been freezing a lot if I do not give it dedicated 4 cores. If it runs with other programs it freezes, be it Firefox or Discord.

Hope it fixes it for you, fixed it for myself :dracthyr_heart:

1 Like
6

So the freezing during gameplay stopped after the total reinstallation of the game. But I still have problems starting the game. It gets stuck and not responding. Screen is first all black with the blue circle indicating it’s trying to start up, then it gets all white and Windows says it’s not responding - if i choose to wait the game will start after 10-15 minutes. No idea what this is about. Any help appreciated.

7

Tried this to see if it would help my starting of the game, but it didn’t change anything.

8

im having the same issue i have done exactly the same as the OP but nothing.
its only WOW that is having problems every other game runs fine but this just freezes at random points.

2 Likes
9

Same issues here since last patch. I literally did everything. DNS servers changed, ip adress, all the folders, reinstalled addons… now i am on my last attempt literally deleted EVERYTHING en and reinstalling everything again. And i see again lag in game… and then its gone again. Not even installed the curse etc. Getting kind of hopeless here.

The pc is Legion T5-Lenovo-Intel(R) Core™ i7-10700 CPU @ 2.90GHz 2.90 GHz- 16,0 GB with 15,7 available - 64 bit

10

ok i have done everything and im 100% convinced its a wow issue and not my pc especially since it has only been doing this in the last week and literally nothing else is crashing or having issues.

1 Like
11

I believe I have the same issue, every since about 4 days ago, made a post about it too. I mean I’ve done literally everything a person can do except changing pc parts, spent 10-15 hours, still it just crashes in character selection and have to restart PC. Could it be the patch? Hope wednesday can fix it? I really don’t know anymore. I have a year old PC with latest specs…

1 Like
12

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.