On characters I have not played for a long while I have the “Gear Update” available under their name.
On some characters I have the UI option to actually select it, but on others it is empty.
When attempting login it warns “Are you sure you want to enter world? you will not be able to get the free Gear Update”
Tried disabling adorns, but since this is the login screen, there shouldn’t actually be any interference, so whats going on here?
Also unable to raise a customer support ticket from the website, keep getting an error that “something went wrong on our end”
Did a full file scan, but didn’t expect that to help
Really wanted to use these characters in the prepatch event and level them up
Any suggestions?