Getting in contact with developers

[Saneko-ragnaros (Saneko)]

For reference what OP’s GM reply is:

Unlock Firemaw

Same answer here by a GM: I apologize for any frustrations and confusion this situation has caused. During my investigation, I did confirm that it does appear the Devs updated the Firemaw realm to allow fans to create new characters on that realm, but the ability to transfer existing characters to Firemaw is still restricted till further notice. Unfortunately, this is not something we Game Masters at Customer Support can assist with since this decision was made by the Dev Team and they are the…

This part quoted (sic):

I do reocmmend to post on the forums any additional feedback about this update so they can gather that feedback from our fans.

Nowhere did it state however that he will get to talk to the devs on the (CS) forums, misassumption on the OP’s side.