Hi, a friend gifted me game time so i could come and play with him today.
Hes bank has withdrawn the money and the gift is in queue. But thats where it stopps. Why would a online purchase for a digital product take so long? is this normal?
Already under investigation, see the thread immediately below yours:
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Hi Stan
Orders being Queued is a normal part of the payment process, as it can take up to 24 hours for payments to clear, and Gifts aren’t sent out until that happens. Usually it all sorts itself out within a few hours though, but your friend can always open a ticket to check up on the payment, since that’s not something we can discuss on the forums