No one is able to complete or initiate any of the quests linked to this NPC, for supposedly the past 6 days. I waited well over an hour, and was unable to turn-in or begin the next part of the quest. I put in a ticket yesterday, but supposedly someone made a ticket 5 days ago as well.
These ticket response times are absurd. Please restart the NPC already instead of making us wait for the weekly server restarts.
EDIT: Issue is still not fixed by the way and our tickets have not been addressed.