On Silvermoon EU server my guild’s Applicants and Applicant History is not being shown today in the Blizzard Guild Roster. The dropdown options in the top-right corner of the guild roster are greyed-out for those options. My guild does have applicants and applicant history, but they are not shown. A diamond symbol appears on the dropdown list indicating that some applicants need to be reviewed. This needs to be fixed urgently so that guilds can approve/invite their applicants! Note: This occurs on some US servers also. On some US and EU servers this is not a problem. Maybe due to DDoS attacks or the Guild Recruitment service not working on some wow servers!?
same problem with my guild on EU server Runetotem: the applicant diamond is lit up but access to both “applicants” and “applicant history” in the guild roster has vanished
If these issues are not resolved with maintenance this week then please reach out to the Support Team who can investigate the issue further.
i am having the same issue, support told me they have no clue what happens and i should go to the forums?
Same problem with my guild on EU server Silvermoon
I am having the same problem aswell. Tried to disable all addons, issue persisted. All rights are still properly setup.
On Silvermoon EU server my Haven guild’s Applicants and Applicant History is not being shown for the past 13 days in the Blizzard Guild Roster.
The dropdown options in the top-right corner of the guild roster are greyed-out for those options.
My guild does have applicants and applicant history, but they are not shown.
A diamond symbol appears on the dropdown list indicating that some applicants exist, but they cannot be displayed!
I created a new character and applied to join my guild but it did not cause the Applicants list to be displayed at all!
I also disabled all my addons but the problem still exists.
The last weekly reset did not fix the problem.
Please also see the discussion here: https://us.forums.blizzard.com/en/wow/t/guild-recruitment-not-working/1143809
Please reset/fix my alliance guild Haven on Silvermoon EU urgently!!!
My character name is Katorah-Silvermoon EU.
I am the Guild Master of Haven Silvermoon EU.
I have tried to create a web ticket on the EU and US support links but the tickets do not save.
I need someone from Blizzard to urgently fix my guild and all the guilds in the EU and US that have reported this problem in the EU & US Tech Forums and the US Bug Forum!
This is a problem for a long time on Nagrand EU Friendship before Glory
Instead of every guild raising tickets for a common issues just fix it for all.
Its bad enough no one playing the game but to not able to see applicants its just compounding the problem.
The EU weekly reset on Wednesday 22nd December 2021 did not fix the guild applicants drop-down option being greyed-out in the Blizzard guild roster. This has now been 3 weeks and 2 weekly resets and the problem is still not fixed. I am the guild master Katorah-Silvermoon of EU guild Haven-Silvermoon.
Did you not read the Blue post above?
So, reach out to support?
Here is the reply I got from Customer Support a couple of days ago:
"Game Master Epinexet here about that issue you mentioned with guild applicants in World of Warcraft.I definitely understand how frustrating it can be to run into a bug like that and how it is affecting your character by not letting you modify your applications or accept new members
That is actually an issue we’ve had reports of a few times recently from players, and the Developers and QA team are working to find a fix for the problem as soon as possible! https://support.blizzard.com/article/000272785 Currently it looks like a patch went out this week, and should hopefully get this back to normal with the next weekly reset (though you may need to recreate any active listings once the fix is applied with the server restarts)"
I am still communicating with Customer Support that this problem is still not fixed.
I reached out and they said support cannot talk to devs so you just have to wait.
4 weeks now,
Completly useless.
I also did some debugging work and found the reason for the blizz guild applicants option being greyed-out, but the cause is in the internals of the WoW client:
Line #448 of ClubFinderApplicantList.lua
C_ClubFinder.RequestApplicantList(clubType);
should then cause CLUB_FINDER_APPLICATIONS_UPDATED events to be fired.
However, no CLUB_FINDER_APPLICATIONS_UPDATED events are ever received by the CommunitiesFrame.lua at line #265
so the drop-down list options for Applicants and Applicant History are always greyed-out, for some guilds.
My EU Haven-Silvermoon guild still has this problem for all my officers and my guild master EU Katorah-Silvermoon.
The implementation of the C_ClubFinder.RequestApplicantList(clubType) Lua API needs to be fixed for the guilds that have this problem.
I replied to the GM handling my web ticket to pass that info to the devs and I also made a post on the WoW Bug Report Forum here:
Someone know when it wil fixed ?
As a temporary work-around to the Guild Applicants and Guild Applicants History disabled problem:
Step 1. Create a folder in your World of Warcraft/retail/Interface/Addons folder called GuildApplicantsFix.
Step 2. Create a text file called GuildApplicantsFix.toc and copy and paste the following lines into it:
## Interface: 90105
## Title: Guild Applicants Fix
## Notes: Fix the Guild Applicants display in the Blizzard Guild Roster
## Author: Xulu
GuildApplicantsFix.lua
Step 3. Create a text file called GuildApplicantsFix.lua and copy and paste the following lines into it:
local GuildApplicantsFixAddonName, GuildApplicantsFixAddon = ...;
GuildApplicantsFixAddon.GAF = {};
local GAF = GuildApplicantsFixAddon.GAF;
GAF.GAFFrame = CreateFrame("FRAME", "GuildApplicantsFixFrame");
GAF.OnEvent = function(self, event, ...)
if (event == "ADDON_LOADED") then
local addonName = ...;
if addonName == GuildApplicantsFixAddonName then
self:UnregisterEvent("ADDON_LOADED");
self:RegisterEvent("GUILD_ROSTER_UPDATE");
end
elseif (event == "GUILD_ROSTER_UPDATE") then
local communitiesFrame = CommunitiesFrame;
if communitiesFrame then
--print ("GAF: Firing CLUB_FINDER_APPLICATIONS_UPDATED event");
communitiesFrame:OnEvent("CLUB_FINDER_APPLICATIONS_UPDATED");
--print ("GAF: Fired CLUB_FINDER_APPLICATIONS_UPDATED event to Blizzard Guild Roster");
end
end
end
GAF.GAFFrame:SetScript("OnEvent", GAF.OnEvent);
GAF.GAFFrame:RegisterEvent("ADDON_LOADED");
Step 4. Start the WoW retail client and when your player is in the game, then:
- click on the Blizzard Guild & Communities icon
- click on the Roster tab
- click on the drop-down list in the top-right corner
- the Applicants and Applicant History options will not be greyed-out if you have applicants or applicant history
(may need to wait a short while or a couple of clicks for it to refresh with the fix).
Have following your guide,
Get the this Lua warning:
BlockquoteMessage: Couldn’t open Interface\AddOns\GuildApplicantsFix\ ## Interface: 90105
Time: Fri Dec 31 12:59:22 2021
Count: 3
EDIT:
Working now, ty
Make sure you are renaming the file extensions on the two text files you create from *.txt to *.toc and *.lua respectively. You can see this by viewing file extensions.
(thanks Fezzig!)
A simple way to check if my applicants temporary fix addon will work is to open the Blizzard Communities Guild Roster in-game and then simply enter the following one-line command in the chat window:
/script CommunitiesFrame:OnEvent("CLUB_FINDER_APPLICATIONS_UPDATED");
This should instantly make the Applicants and Applicant History drop-down menu options become clickable, not greyed-out, so you can then view the Guild Applicants and Applicants History.
After a few minutes, the drop-down options might become greyed-out again or you want to refresh the Guild Applicants list, so just enter that one-line command again.
If this works then the GuildApplicantsFix addon will work for you.
If not then you have a different problem I guess.
Blizzard has still not fixed this bug yet for my guild, EU Haven-Silvermoon either.
Note: The temporary fix addon simply uses another event called GUILD_ROSTER_UPDATE as a workaround trigger to cause the CLUB_FINDER_APPLICATIONS_UPDATED event to be fired on a regular basis to cause a refresh of the Guild Applicants.
For a very small guild or a guild with very low activity then maybe that GUILD_ROSTER_UPDATE event will not fire very often.
Install the !BugGrabber and BugSack addons from Curseforge to capture and record your history of addon Lua errors in-game, to check what Lua errors you get.
Please check if you got any Lua errors in-game after you installed the fix addon to check that you installed it ok.
this totally worked and is a great temp fix. saved my guild I think.
But how do we get blizz to work it out ?
it seems to be difficult for them ?
hey Darkvil,
ok great…good to know!
I have been posting on the US Tech and Bug forums and the EU Tech forum to keep this bug visible and to help those guilds like mine which depend on the blizz guild recruitment for survival.
I have raised several web tickets and got the response from customer support that the devs will be rolling out a hot-fix soon.
Seen no evidence of a bug fix yet.
I guess it should be easy to fix the implementation of the C_ClubFinder.RequestApplicantList(clubType) Lua API, for the guilds that have this bug.
The Xmas-New Year holiday break makes it difficult to get a quick bug fix it seems!
Just to let you know I raised the issue to director level in the US (customer support performance rather than the specific issue) and within hours I have had a very detailed response by someone that actually understands the issue and I am confident working with them it will be resolved in due course.
The boiler plate response I get to tickets is not working or helpful so I now have a direct link to more detailed support, which is unusual and hopefully can be resolved. I will be forwarding also what you have found in case it helps.