First of all: Thank you for the updates! There has been a distinct lack of coverage for this issue at a general level, and having you here talking to us is reassuring. The poor guys at the main US thread ran out of nails to bite long ago.
I understand if you can’t give out sensible details, but… what happened exactly? I’m guessing it had something to do with the update allowing crossrealm guild members to access guild vaults as a whole. Even though some of my affected guilds don’t have crossrealm toons, the timing is too suspicious.
Anyway, what stage are the devs on? The “we are trying to understand why this happened” one, the “we know why this happened and we’re looking at how to fix it” one, or the “we know how to fix it but we need to check it won’t break something else” one? I won’t ask for an ETA since it’s a useless question unless they’re on that last stage.
Thanks again for your replies!