While it is true that we aim at updating you all as soon as we have further details, I have to clarify that this “soon” is not to be taken as an indication of expectations.
As of this message, we do NOT have any information to share on any sort of timeframe for further communications, nor about details on progress for the resolution of this issue 
I can only confirm that the team is doing everything they can to finalize work on this problem as quickly as possible; your feedback and your frustration is not ignored… it just takes time to sort this out completely.
From our side, we’ll do our best to update you with any progress as soon as we can, but for now once again I can only ask you to be patient.