Someone on the US forums posted this, showing a response they’d had to a ticket, which seems to suggest Blizzard are fully intending on getting everything back to people. I mean … there’s no guarantee this is true, as the GM answering the ticket may have been misinformed or misunderstood the information they had.
imgur dot com/a/Atkwfyy
(they posted it like that … you’ll need to replace the dot with an actual dot 
)
Link to the post on the US forums: