I’m afraid you might be right here, and I’m just clutching at straws in a vain attempt to believe that justice is still somehow possible. Eight days of sub left, and I feel so lost. I need to remember to empty the Warbank before my upcoming hiatus. I’m fairly sure I’ll return someday, but I’ll likely not buy new expansions or play for extended periods of time anymore—maybe just settle for playing the free trial to relive some old memories in the older zones. I’ve always been a hoarder-gremlin, but it’s not possible anymore since items cannot be stored safely. That was kind of my thing.
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And here are the lies I’m talking about.
The majority who were affected did not get anything back to this day. The very few that did only got a handful back.
Also… apologies to a mess up like this is meaningless. Tell you scummy bosses the least they can do is give us some compensation.
The non restoration was a choice, it was not your company being unable to it was a cost analysis.
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They didn’t lie.
There was an incomplete restoration for some guilds.
This is exactly what happened.
Linxy does not mention anything about the rest of the guilds - you (and everyone else) just assumed this meant the rest would get a full restoration. But they didn’t write that because the truth is the remaining part will get zero stuff back. Very clever writing by Blizzard.
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Yeah sure, defend their corpo speak why not. “Technically its not lying”… well maybe to some I guess.
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I am not defending Blizzard at all. They screwed up big time and refuse to solve the problem. My trust in Blizzard is gone after how they handled this mess.
But you can’t say they lied - because they didn’t. And also: hard for them to lie when they don’t communicate …
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I just noticed, they were talking about the same thing on the US forums today.
Aka about the lying and vague corpo speak that is technically not lying… Better read than this dead thread lately.
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A lie by omission is still a a lie
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Can you man up and stop hiding. It’s time you gave us accurate information on what’s going on.
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Meanwhile, another week has passed. I’ve even lost track of which week it is. I still haven’t received a single letter with compensation for the many items lost due to the wipe of my two guild banks. I understand that I’m unlikely to wait for it, but I’ll be reminding Blizzard of this rip-off on their part for a long time.
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Hello,
I’ve opened multiple tickets about my issue and the latest response states “that this was a known issue that has been fixed, and all the items that were verified as lost have been recovered”
No items have been restored even those from Dragonflight
Nothing has been mailed to me either.
Also the GM tried to help me by suggesting I should post in the US forum Bug report https://eu.battle.net/support/en/article/000015043 but I can’t because I don’t have a level 10 US character I REALLY DON’T WANT to level one.
Please help because my free time is really scarce with work and commuting.
Thank you
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I think by this point, any realistic hope of the items coming back is gone.
Several weeks have gone by, and back ups that did exist, have likely been moved into “long term” storage and replaced with more recent backups by now.
Just remember that if you enjoy the collecting aspect of the game, this is a very real danger for repeat occurrences in the future.
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Well, in my banks were no high value items but maybe even a tab with just cooking ingredients that would have probably never been used anyway but from five guild banks spread on four servers, one had all seven tabs completely wiped, one had all six tabs completely wiped and one had the first two tabs completely wiped but received two mails with 49 steaks and 20 savage snowballs that were probably from a non-wiped tab.
Both of the completely wiped banks have tabs where alone from reading the logs basic logic could restore items that must still be there, but apparently, they are not interested in that.
This whole response and the two mails are what I would call “adding insult to injury”.
They use neither a backup nor the basic logic of the available logs and instead provide an “apology” that makes it seem some hoarders lost some old stuff that is not interesting. It seems they can see the backups if they know and say that mostly stuff related to old professions was lost or they really can see what was possibly affected by their code and that is by chance everything in many guild banks.
But people could lose in one slot a tradeable mount or pet that could sell for a hundred thousand or more gold.
I didn’t really miss anything, while waiting for such a big company surely doing the right thing, but now after that response and seeing myself how on the expansion launch their mode seems to be to make sure to disable all fun in the last expansion, I have come to the conclusion that having fun on my own terms is really not worth my time in this game anymore, when they do not even care to provide basic functionality, that was added by them and a feature.
Solving that with mails is a “joke” on top of what the mails contained.
Did all the mails go out already? Are they pushed on login or just like that and if the guild leader never logged in in that time they are lost? Who knows and they certainly don’t care to clarify.
A good response would have been to say it happened and we will make it good. Then even if an affected guild leader comes back in two years there could be a npc in Orgrimmar and Stormwind who just holds the inventory withdraw-only for the guild leaders.
Expecting people to stay subscribed on one or more accounts and scan for mails or just accept and forget about it, is surely a strategy too, and since they only care about the big pool of players that are invested in the current thing it will surely work out for them.
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The items were never returned… If we assume that the three-part Saga completes the history of WOW, then we can explain this attitude towards development and players. Reduce the number of developers, thereby breeding a lot of bugs. After each such bug, the number of active users will decrease. As a result, by the end of the saga, there will not be many people left to whom we can confidently announce the closure of WOW and a new beginning. For example, in six years, refine Plunderstorm with many maps, seasons with ratings, and even with control for gamepads. In six years, it will be possible to launch such events a couple more times for testing. And as a result - a session game with the sale of skins, battle passes and its own existing community, from which Microsoft can pump money for another 30 years.
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And to no surprise: No mails this week either.
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How Has loosing items in any shape or form related to GDPR? its not like Blizz has leaked your personal information…
Oh wow! I had just left for a week, came back and immediately went to the forum, hoping for something good. And then this! Well, things couldn’t get any better.
If only they would read our reminders. That would be great.
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And even if you do level a character to 10 to post on US forums, you still need an active sub on that account to post.
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I don’t have an active sub on a US account, and can post.
All it needed was a starter account, that lets you level up to level 20 I believe, and, as long as your character on a US realm is at least level 10, you can post.
In fact they’ve specifically advised people to do that, for example if they’ve been invited into the community council.
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You’re right that GDPR is primarily focused on personal data protection, and this incident doesn’t directly involve a breach of personal information. However, GDPR also regulates how companies handle data linked to individuals’ identities—especially when it could affect their rights or involve financial transactions, such as the game tokens that some players have reported losing.
In this case, while guild bank items aren’t considered “personal data”, if they’re tied to identifiable accounts and Blizzard has been negligent in safeguarding game data that users expect to be secure, this could potentially bring GDPR into the discussion. After all, GDPR emphasizes the importance of ensuring the security of all data under a company’s control. Even though applying GDPR here might be a stretch, Blizzard’s handling of the situation could still raise legal questions if it impacts identifiable user accounts.
That said, I agree it’s a long shot. Even if something did come of it, corporate lawyers would likely find ways to minimize the consequences. A man can dream, right?
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