Guild Bank Theft - What's Gone Is Gone?

I’m just asking as am mildly stunned at the utterly childish behaviour of a pair of kicked people. I was not thorough enough in kicking all of their characters from the guild in time, proving my point that they are not a good fit anyway, but nonetheless.

All mana oils, flasks, potions, auto-hammers, feasts etc, gone.

Given that Blizzard is now pretending to care more about the social contract between players, and their behaviour in game, is it still the case of ‘oopsie poops you made a whoopsie trusting the little imps’? I can’t even report them, as they’re not in a group or party with me.

The worst part is I don’t even think they have the intelligence to know how much gold it cost, because they contributed nothing, crafted nothing, and probably think they’re just having a good old giggle.

Stuffed is stuffed, yes?

And yes, I’ve now locked the guild bank, not that there’s much need to currently.

First time robbery, forgive my being naive please!

Are you sure they took them? There was a bug that caused whole swathes of guild vault items to just disappear:

If it was guild members (or ex-guild members) who took them, then no, you won’t get anything back from Blizzard. They’ll say that you gave them “permission” to remove those items by giving them access to those tabs in your guild vault.

Ways to mitigate this type of thing in the future - as all guilds are potential targets for this type of thing:

  1. Try to vet new members and don’t let in those you think seem a bit suss.
  2. Ensure that the first rank of your guild (ie, the one people join on), has no guild vault access.
  3. Ensure no-one can withdraw gold, and assign no or a reasonable amount of gold for repairs, that your guild can sustain.
  4. Ensure that new members have to have been in the guild, active, for a reasonable period of time before promoting them to a level where they get guild vault access.
  5. Give a small amount of access initially, increasing up the ranks.
  6. Keep an eye on the guild vault regularly - make sure items are in the correct tabs for rank access, put higher value items in higher rank access only tabs.

People in the earlier ranks in my guild can only withdraw 2-3 items/stacks per day in mainly low value item tabs (professions materials, recipes/patterns, transmogs, battle pets), so I could keep an eye on the logs and see who withdrew what - whether or not they could use said items and if they were returning regularly.

Of course that’s a bit more difficult now as, not only did our guild vaults get decimated by the guild vault bug, but also the guild vault logs are now also broken. There are some addons that can help a little bit, but not much.