Guild Services Unavailable

Sorry to keep bugging … but it feels like guilds, yet again, are being ignored. I realised that is probably not the case … but perception is everything. There have been very few updates on anything related to the issues with character transfers here in the EU forums, other than when I’ve managed to find information from the US and post it here (after which, sometimes, it has been acknowledged).

But it’s a bit frustrating to see all of the activity - daily updates (again, just on the US forums) about the RP transfer issue, but absolutely nothing about the guild transfer issue.

Sure … people are working on it. But how come there have been no updates on it, like there were with the RP issue?

Are we at the stage still where no-one knows even what the problem might be (which essentially, “no news” tends to imply) … or have we progressed beyond that stage to either they have a rough idea, and are working on it; they know what the problem is, don’t know how to fix it yet; they know what the problem is and working on a fix; have a fix, testing; testing the fix, waiting to go live with it. This is the type of updates there were for the RP issues. Shouldn’t guilds get the same treatment?

Also let’s bear in mind … this has been at exactly the same status, ie, “we don’t know”, for 10 days now, which seems a long time to have absolutely nothing to report. I really hope this isn’t going to go down the same route as realm connections, where suddenly everything just goes quiet and no-one ever acknowledges the issue anymore.