Me equivoque de servidor, por no entender las siglas UE - US al comprar tiempo de juego. Subí un personaje a lvl 25 en UE y cuando digo, quiero jugar un horario mas cómodo para mi y me doy cuenta que no puedo abrir server US por tiempo de juego ??? como es eso, si yo pague el derecho de juego en SOD.
Ósea tengo que pagar al juego 2 veces, para poder disfrutar el jugar en US-UE ??? no tiene sentido la verdad.
Ahora seria optimo habilitar transferir personaje entre US-UE, como también el tiempo de juego de uno a otro, el cual debería ser una opción logica.
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From a rough translation it appears you’ve bought gametime for the €EUrope region instead of the US$ (Americas) region. These regions are seperate and require their own expansion keys and gametime for each active game license you want to play. Each game license also has their own seperate progress so further meaning that if you go to the $US you will not retain your current level 25 character. The WOW/SOD realms are not global.
Since you’re already level 25 it’s unlikely that you’ll get a refund.
There’s no region (global) transfer option. Nor will they move your gametime from €EU to $US. If you didn’t play it for a long amount of time (within 2 hours, less then 14 days since purchase) then they may have refunded you if you asked and you could’ve bought it in the desirable region.
In short: You played too long on the wrong region and can likely not refund, if you want to play on $US you’ll need to buy $USD here: https://us.shop.battle.net/en-us/product/world-of-warcraft-game-time time and apply to an $US WoW game edition.