First, if you have 2 wow account on your battlenet account make sure, when you buy a sub (especialy 12-month one) to buy it on right wow account. Seems like refund is close to not possible.
Second. I would like to ask for a help. With recent promo on 12-month sub i have decided to buy one since i will be playing anyway. But to my surprise i have bought it on my wow US region account, witch i did not know i even have on my battlenet account, insted of on my EU account where i normaly play. I have immediately asked for refund. It was possible and ticket was created. This morning i have checked and it looks like i have no refund ticket solved (none is in history either), cant ask for refund second time. I can still see sub in order list. Is there anything i can do to escalete this issue? 150$ aint small sum of money for me nor i think it is for anyone. If it would be one month i would not bother anyone and take a bullet but 150$ is just a bit much for me atm.
Order was made from this account, in case anyone from support would be interested in. Transition history: ORDER #US743381619
PS: Dont judge me pls.
PPS: Sorry if i missplaced my topic. I am quite desperate right now