Hello there,
Since I’ve bought a new PC , from 3 weeks ago I had huges lag spikes and constant lags around 85-110 ms (with the spikes that goes from 500 ms to 7k )
I have tried everything (repairing wow, removing and reinstalling my drivers, updating windows + all my drivers, removing apps running in the background, removing my firewalls etc) .
PS: tried to post my pathping and traceroute but I couldn’t since the forum forbids me to post links atm.
Thanks in advance
And what are computer specs, especially network? If previous computer worked without issues and you haven’t changed networking equipment then problem is probably caused by the network hardware or software in the computer. Some motherboards had those “Killer” branded network cards which had issues.
If you use wireless connection try using wired to see if it works correctly.
You can post links if you surround them with backticks `linkhere` this: www.google.com. You can also click the “Prefeformatted text” icon on the editor’s toolbar (sixth button from left).
Haven’t tried wired connection yet, I’ll try it and let you know as soon as possible but I can’t see it as permanent solution
Here’s my system information
Time of this report: 5/25/2020, 21:47:47
Machine name: LAPTOP-DE55OA2I
Machine Id: {274EE65E-FEB7-4E42-86B3-DA35B4061A19}
Operating System: Windows 10 Famille Langue unique 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: French (Regional Setting: French)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: Zephyrus G GU502DU_GA502DU
BIOS: GU502DU.208 (type: UEFI)
Processor: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx (8 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8000MB RAM
Page File: 7490MB used, 8445MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.1.5
DxDiag Version: 10.00.18362.0387 64bit Unicode
This is my pathping
D‚termination de l'itin‚raire vers 185.60.112.158 avec un maximum de 30 sauts.
0 LAPTOP-DE55OA2I.Home [192.168.1.2]
1 192.168.1.1
2 193.95.79.234
3 196.203.188.29
4 193.95.96.6
5 193.95.96.6
6 193.95.0.150
7 193.95.1.223
8 et2-1-0.palermo3.pal.seabone.net [195.22.197.50]
9 ae11.milano58.mil.seabone.net [195.22.208.79]
10 blizzard.milano58.mil.seabone.net [195.22.192.29]
11 ae1-br01-eqml2.as57976.net [137.221.82.33]
12 xe-0-0-1-1-br01-eqpa4.as57976.net [137.221.65.60]
13 et-0-0-29-br02-eqpa4.as57976.net [137.221.65.35]
14 * * *
Traitement des statistiques pendant 325 secondes...
Source vers ici Ce noud/lien
Saut RTT Perdu/Envoy‚ = % Perdu/Envoy‚ = % Adresse
0 LAPTOP-DE55OA2I.Home [192.168.1.2]
0/ 100 = 0% |
1 3ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 41ms 3/ 100 = 3% 3/ 100 = 3% 193.95.79.234
0/ 100 = 0% |
3 44ms 3/ 100 = 3% 3/ 100 = 3% 196.203.188.29
0/ 100 = 0% |
4 45ms 2/ 100 = 2% 2/ 100 = 2% 193.95.96.6
0/ 100 = 0% |
5 41ms 1/ 100 = 1% 1/ 100 = 1% 193.95.96.6
0/ 100 = 0% |
6 39ms 1/ 100 = 1% 1/ 100 = 1% 193.95.0.150
0/ 100 = 0% |
7 37ms 3/ 100 = 3% 3/ 100 = 3% 193.95.1.223
0/ 100 = 0% |
8 44ms 1/ 100 = 1% 1/ 100 = 1% et2-1-0.palermo3.pal.seabone.net [195.22.197.50]
0/ 100 = 0% |
9 73ms 1/ 100 = 1% 1/ 100 = 1% ae11.milano58.mil.seabone.net [195.22.208.79]
0/ 100 = 0% |
10 76ms 0/ 100 = 0% 0/ 100 = 0% blizzard.milano58.mil.seabone.net [195.22.192.29]
0/ 100 = 0% |
11 83ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqml2.as57976.net [137.221.82.33]
1/ 100 = 1% |
12 82ms 1/ 100 = 1% 0/ 100 = 0% xe-0-0-1-1-br01-eqpa4.as57976.net [137.221.65.60]
1/ 100 = 1% |
13 91ms 2/ 100 = 2% 0/ 100 = 0% et-0-0-29-br02-eqpa4.as57976.net [137.221.65.35]
Itin‚raire d‚termin‚.
And this is my traceroute
D‚termination de l'itin‚raire vers 185.60.112.158 avec un maximum de 30 sauts.
1 2 ms 2 ms 2 ms 192.168.1.1
2 41 ms 33 ms 33 ms 193.95.79.234
3 34 ms 47 ms 33 ms 196.203.188.29
4 58 ms 47 ms 38 ms 193.95.96.6
5 36 ms 39 ms 34 ms 193.95.96.6
6 37 ms 34 ms 34 ms 193.95.0.150
7 34 ms 33 ms 37 ms 193.95.1.223
8 39 ms 41 ms 40 ms et2-1-0.palermo3.pal.seabone.net [195.22.197.50]
9 94 ms 62 ms 62 ms ae11.milano58.mil.seabone.net [195.22.208.79]
10 66 ms 65 ms 66 ms blizzard.milano58.mil.seabone.net [195.22.192.29]
11 * 89 ms 88 ms ae1-br01-eqml2.as57976.net [137.221.82.33]
12 153 ms 100 ms 109 ms xe-0-0-1-1-br01-eqpa4.as57976.net [137.221.65.60]
13 121 ms 127 ms 168 ms et-0-0-29-br02-eqpa4.as57976.net [137.221.65.35]
14 145 ms 122 ms 126 ms et-0-0-3-br02-eqam1.as57976.net [137.221.65.93]
15 128 ms 136 ms 111 ms 137.221.78.87
16 112 ms 120 ms 122 ms 137.221.66.45
17 90 ms 90 ms 90 ms 185.60.112.158
Itin‚raire d‚termin‚.
I hope it can shed some light and thanks in advance
This should be first step on the way to fix instead of reinstalling everything. I don’t know why it is so hard for people to try simpliest tryouts before more invasive methods.
Maybe because some people prefer wireless methods especially when using a laptop since they’re intended to be mobile? That’s not a hard concept to grasp.
Possible solutions for you to checklist;
Has anything changed in your home to create interference in the past 3 weeks since you got your new PC or anyone else using the same connection? Even seemingly innocuous things, like a Microwave.
Has your router changed WiFi channels? For example, your original PC may have been using 5Ghz band while your new could be using the lower standard such as 2.4Ghz. You can usually login to your router’s settings to check them. Try changing your channels too to see if you get a better channel.
If you’re not sure about 2, login to your router (aslong as you know and feel comfortable with working with such settings) and make sure it’s assigning you to the 5Ghz band of WiFi which is a “wired-wireless” standard and allows for much faster data transfer rates.
Check your new PC for software that may be downloading updates or something that could be eating up your bandwidth. A culprit for me was Microsoft Office. You can find out how to make Windows use less bandwidth through Windows update settings if you do a search. Oh, and needless to say, Windows 10 updates will also create this scenario but you can also adjust the time settings for when Windows 10 will update. You can even disable it but it’s not recommended.
I was talking about connecting computer via cable to see if wi-fi is causing the issue, concept is not hard to grasp, but reading with understanding is hard for you i see.
When diagnosing a potential connectivity issue, connecting wired is ALWAYS a first step, if only to rule out a wireless system problem. Not reinstalling everything.
Its not a hard concept.
Hey, sorry for the delay, I have tried the wired connection but it’s the same, and I didn’t change anything in the network or moved anything in the house, I’m going to try to see the router WiFi channels and I’ll keep you posted
Since you’re still having the same issues with wired, it’s unlikely to be a Wifi channel issue. I’d lean more towards activity on your network in general, and/or your computer itself related to network usage. Might also be worthwhile checking out driver updates for your network card.
Maybe so, but there was no need for the other poster (Fahratt) to sound arrogant about it. People are here asking for solutions, not snide remarks.
Speaking of that, you’re not really offering any solutions yourself other than trying to be facetious.
If not for being slightly arrogant, sure. End of conversation though. Try helping the OP instead of looking like you hold contempt for people in general just because they haven’t tried A or B, yet.