Hello, i am playing this game for the last 6 months. It is one of the best games i have ever tried but it has big problems to be solved. I will list these problems in the topic, and hope it catches attention of someone from developer team or some people seeking for solutions to the same issues.
My big problem list
1- PHASING KILLS CASUAL PVE
*) some people play this game for mounts, transmogs, quests or achievements but phasing kills their fun. Imagine you try to kill rares or world bosses but you cannot because 20 other people queueing up at the location of rare you look.
- solution: make low level rares and bosses killable after a certain number of hits. You one shot sha but you need to put 20 more basic attacks or skills to kill it.
2- M+ LEAVERS
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people deplating your key in the first two minutes of a dungeon is not fun.
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solution : punish m+ leavers with making them wait before the next search for the following 5 dungeons, and increase wait time if they repeat this behaviour. To remove penalty they need to complete following 5 dungeons. Penalty should apply for the first persom who leave. Add a vote system for canceling dungeon and if all agree on cancel dont punish people for leaving.
3- NUMBER OF PEOPLE ON FACTIONS NOT BALANCED
*) amount of horde and alliance are not close, and in most cases number of horde is higher than total number of alliance.
- solution : dont let people open new horde if number of horde is too much at the moment they create character. Dont let people play both horde and alliance in the same server ( if it is possible ). Support faction change as company if the server is already unbalanced. Let people change their racial skills with new game update, something like injecting yourself with orc blood and now you can use orc racial skill instead of human racial skill.
4- BOTS EVERYWHERE
*) there are bots everywhere and it makes farming gold impossible. I remember times mining and herb brings 20K golds per hour, but it is impossible now because of bots. It affects normal player badly, if there is no point in farm why to bother playing mmo.
- solution: ban bots, ban ip who match with bots, bring recaptcha system to decide if there is a person in front of computer or not.
5- WORST CUSTOMER SUPPORT
*) i have used ticket system 3 times and never replied back without being waited for 3 days. This is a paid game and when i have problems there is no one to answer.
- solution: hire more people for customer support. You can hire abroad and make people work for you around 600$. Stop using AI to answer customer tickets.
6- NORMAL AND HEROIC RAIDS ARE POINTLESS
*) why someone should spend their times for 398 or 408 ilvl items if they can get better from M+. Especially after valor cap removed, no points in making heroic or normal raids.
- solution: make heroic and normal raid items upgradable with valor, at the exact moment when valor cap is removed.
7- HONOR POINTS MEAN NOTHING
*) Honor points are useless out of some old transmogs and Mounts. Yes you can use them to upgrade pvp gear or to buy them but the Cost is low. If kill someone you get honors but if you are killed you dont loose and it makes honor point useless on the perspective of player.
- solution: make people loose their honor point when they dead. Bring a leader board for honor points and make it visable in the game. Award people in top 100 honor points list with monthly gold or transmogs like things. Bring weekly honor top 100 list and award those people as well. Awards might be based on server. In addition to these awarding system, bring a new ranking for guild overall honor points. Make people able to donate some of honor points to their guilds, and new tabards buyable with donated honor points. So many things can be done with them but they are useless right now.
8- TOXIC PEOPLE IN GAME & FALSE REPORTS
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) you can say someone stupid without using the word âstupidâ and you never get chat banned in wow. You can false report someone and never penaltied for this
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you know the solution
9- OUTWORLD PVP IS USELESS
*) there is no point to care about pvp on war mode. Only spark quests and gear obtained with sparks is not as good as conquests gear. Also sparks are hard to get, because no one cares about world pvp.
- solution : Bring a place like a castle where people can farm specific items only inside it. People need to fight for it to hold the rights to enter the castle. This castle war repeated weekly and the guild which wins the war, have right to farm it for a week.
10- RATING IS USELESS AFTER 2400 ON M+
*) after you get your mount and become available for fully upgrading there is no point to progress further.
- solution : bring new rewards for 2500, 2800, 3000 , 3200, 3500 ratings so people keep trying harder.
11- OLD DUNGEONS AND RAIDS ARE USELESS
*) old dungeons and raids are useless out of transmog and mount farm. We cannot run them properly.
- solution : Add an option to run those raids on last patchâs difficulty. If this difficulty selected we can get items which are close to DF raidâs item level. Maybe put a limit for total number of weekly hard mode raid runs.
Sorry for the long post and thank you for reading, you can state your issues with wow as well, or argue my stated problems. There are a lot of small issues i want to state, but i dont have time for it. Also i feel like i wasted my time by stating these because i am 95 % sure these problems will not be addressed by blizzard.