I have to vent about a ban on our friend

Now before you judge the content of this post, please read as I find this to be absolute BS. It will also be a incoherent rant at times because I am actually blown away by how stupid this company and its policies are.

So what happened? A few days ago our friend got his account suspended, for what? Well they weren’t exactly clear about that part. It was not what you might thing though.

He made tickets contacting blizzard support to actually find out what the hell this is about, because he didn’t do anything. Obviously he got the usual bot replies at first, very cool blizzard, sack a few more support employees will you?

Anyway he eventually got a reply, they said it was final. Refused to elaborate and that they “investigated” and found him guilty without telling him what the actual hell this is about due to “security, privacy reasons”.

A Game Master resolved your ticket, and left the following response:

Greetings,

Following a review of your case, we can confirm that the evidence presented was correct and that the subsequent action taken was appropriate. Our decision in this matter stands and will not be overturned.

This was one of the replies, from what the four of us have surmised is they assume he is account sharing because there is literally nothing else, they just keep linking to the EULA and nothing specific in there, like literally not telling what the ban is about and dodging the question. I assure you he is not sharing his account as he has no need to, he literally does nothing except hang out with us so what is this BS blizzard… it’s the same guy doing the same things with us he did in warlords of draenor, legion, shadowlands, dragonflight and now war within… We do mythic+ and whatever menial content the expansion has on the side, nothing has changed.

All I can assume is, because he is russian and escaped from the boogaloo going on in his country to ecuador, blizzard has got it in their head he is someone else eventhough he has provided them with all documents to prove its still him in ecuador via utility bills, passport, current address etc.

Thing is blizzard has not changed his country because they “cannot prove it” and just refuse to change his country to ecuador. He also uses VPN but he has been doing that since warlords of draenor so if they suddenly started caring all these years later they are sniffing too much lead paint there.

Like what are we supposed to do? They say they have “reviewed evidence” while refusing to provide any, making it impossible for him to prove that he is in fact the same god damn person that has used this account since forever, who came up with this idiotic system?

I mean I guess blizzard comes out on top from all this after scamming him by banning him after he bought the latest expansion epic edition and 3 months of sub.

Like I am geniuenly pissed off right now as they basically screwed over my friend, and the rest of us who were doing mythics together because some intern over there decided to wake up, randomly ban him and the rest of them are too STUPID to realize they are entirely out of their minds and wrong.

They might as well just say “Our source is we made it the duck up, what are you gonna do about it? Sue us? Yeah didn’t think so coward”.

Either way I guess all 4 of us are quitting this game because this is just the most idiotic thing we’ve ever experienced and we’re basically fighting the mafia and wont get this issue resolved. I assume only some big streamer could get themselves out of this stupidity, screw the little guys who cannot get traction so blizzard would get their head out of their rear.

Rant over, has anyone ever experienced nonsense like this before? if so, how did you get this resolved? Because right now all we get is the same lines via tickets that the decision is final and they got all this evidence, they just have so much of it they cannot show any of it and tough kaka, make a new account and give us more money pls.

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