I’m trying to contact blizzard because despise the fact that i’m paying every 6 months since january 2023, i do not receive the rewards, i am missing two mounts :
the Sapphire Skyblazer & now the Auspicious Arborwyrm !
(I got the wonderous wavewhisker)
Everything is shown as complete in my bnet payments history, the two mounts appear in the search but are grey/not learned
i don’t have any “gifts boxe” left to be opened in the list either
I can’t create a ticket, instead they give me some links that are not helpful at all
I cannot join them
I don’t have any choice but to create a topic here
Hi there Edha,
Distribution of the Auspicious Arborwyrm only just started and it’s normal for this to take some time. Assuming you met the criteria you should have it before January 23rd anyway – more info here:
As for the Sapphire Skyblazer that was the reward back in 2021 and you might want to have a look for Jade, Bright Foreseer instead which was active last January, prior to the Wonderous Wavewhisker you mentioned you got.
You can also read more generally about the subscription rewards over at:
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Well, i got bamboozled, i was sure the sapphire skyblazer was a reward from the 6 months in july 2023, i never checked the date with attention, i’m sorry
So that means there is only one new mount every year and not every 6 months right?
Thank you for your fast answer, and sorry for the disturbance!
I’m glad you asked this cos I was also wondering why I haven’t gotten the Auspicious Arborwyrm yet, despite also having an ongoing 6 month sub. Hope we get it soon. 
remember your sub needs to be reoccurring otherwise you won’t get it, so if you cancelled the sub after paying, it doesn’t count.