I payed for game time twice on the wrong region/account, my account is on eu1

I purchased game time on WoW2 by accident twice, it should be on WoW1. i only want 1 month of game time on WoW1, i payed twice because i thought it wasn’t showing up until i checked WoW2 and realized i payed for that one when i have no characters on there.

i tried opening a ticket alot of times but it seems to be failing, i need a refund.

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