[ Important? ] Building a better AD

Quick-link for reporting add-on contents for people’s reference (if they decide not to use the buttons available).
https://eu.battle.net/support/en/help/contact/1501/ticket

3 Likes

Yes in ten characters.

Seems like another issue with some GMs doing things thoroughly, whilst another doesn’t. Be it due to not knowing how, or electing not to.

Looks like a copy paste ticket response I also got

this is Gm N***,

when we receive reports we are always eager to investigate them and take actions because we want to keep World of Warcraft fun and relaxing, as you would like it to be as well, when playing :slight_smile:

To do so, we must receive a ticket through the improved report system, accessible via right-click on the player chat name or portrait. Doing this will automatically attach chat logs, ready to be investigated and penalized.

Due to privacy laws restrictions, we are unable to reveal which kind of penalty we apply to another account but trust we will take appropriate actions according to our internal penalty policy. That’s why the report system is in place.

At the moment I am investigating based on your report and if I can find the evidence I will act according to our policy.

Hopefully you won’t meet any other player like this one and will have a great rest of day with amazing adventures and good loot!

Gm N***
Blizzard Entertainment

5 days ago when I reported 3 profiles straight from Goldshire.

Yeah, another example of one GM saying one thing another saying another

IDK how they can reconcile this inconsistent moderation with the expectation of players to be proactive in reporting

4 Likes

Customer Service can (and does) action these reports from logs.

Addon logs are visible the Customer Service team, and inappropriate content within these character profiles should continue to be reported.

Thanks!

12 Likes

Thanks for the response.

What’s the story with the ticket response linked here:

Was this GM just incorrect in saying that there was no violation / that addons aren’t under Blizzard’s purvey? I’ve seen many ticket responses that are similar so I think there is a lot of confusion for GMs re. this

Also it would be sick if you could take a quick read above re. addons / trial accounts - I think it’s a very solid suggestion for lowering the abuses that will only inconvenience unpaid accounts / won’t require much in-game manpower

17 Likes

Seconded! Be nice if you guys could all get on the same page. getting wildly different response’s to the same problem from different Gm’s is not going to instil much confidence or make it clear what we should expect from them.

22 Likes

Despite the misunderstanding/confusion, without going into details, Crowton’s report was followed up on.

Please continue with these reports through Customer Support :slight_smile:

34 Likes

Alright, Stormforged poster.

I’ll honour yer request and continue with me judicial services.

9 Likes

While we can right click to report people for names and such, what about the various no-go zones? Say I walk through Trade District or Valley of Honor and we get a tag-along and we report them for griefing by jumping on us with a mount for the sole purpose of disrupting our RP, how do you GMs deal with that? There are no logs in that case.

12 Likes

Hey, gonna’ link this here and hoping it catches on + I believe this to be helpful to our community.

7 Likes

Why is it a requirement that people report - as an obvious example - the stuff at Goldshire? I’m almost certain that the GM team doesn’t need to be informed / already knows what the story is there

It feels like an arbitrary additional step of bureaucracy to get something that should have been solved about ten years ago looked at


On a different topic entirely, I’m compiling a list of AD/RP themed community discords to add the OP - here’s the ones I have so far
General AD Chat https://discord.gg/d5RHUde
Gnomes https://discord.gg/pNXqDD
Draenei https://discord.gg/YyKZW3z
Blood Elves https://discord.gg/WARSP4p
Goblins https://discord.gg/BUdCmJp
Stormwind https://discord.gg/bxhtbbq
Khaz Modan https://discord.gg/WTAAPqs
Elune Worshippers https://discord.gg/4MVex4J
Trolls https://discord.gg/Cfz8j9m
Orcs https://discord.gg/7q5wqpD

Let me know if you have some additions to this before I link it to the OP

23 Likes

Thank you so much for sharing the community servers, Perroy.

We’re making AD a better place already.


I also want to share a story with you guys.

The other day I saw someone with VERY blatant inappropiate content in the TRP Addon and after sending in the report (I attached screenshots to it), I actually got a positive response from a GM. They then not only said they’re investigating the issue, but they also told me players that get reported (yes, even for cases like this) either get: 1) a warning 2) a suspension and in severe cases 3) a ban.

I do think GMs are taking inappropiate Addon text, like in TRP or MRP, more serious these days. We have to stay active and …

… report ANY misconduct as much as possible!

12 Likes

That’s great news

Did you send in a ticket or a drop-down report? In my experience the former is way more effective but we’re always told to do the latter instead

++

It takes like 5 seconds of your time and if everyone does it many problems will get better quickly

10 Likes

At this point I think it would be cool if Blizzard just merged all the RP servers into one and focused on moderating that one space. Offer free transfers off for people who aren’t interested to similarly sized realms and really concentrate the RP community in one spot so it’s easier to keep track of / enforce the RP server policies.

28 Likes

That would be awesome!

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Another community initiative on Argent Dawn for people to attend, by yours truly:

12 Likes

Very good idea IMO - if the argument for RP realms getting the short end of the stick being the small population / the larger need of customer support, clustering that population into one server is a very good compromise

Here’s the thread about it if anyone’s interested

8 Likes

The future is bright, especially for RP communities outside of the major hubs!

I’d like to invite everyone to a Khaz Modan tavern night on the 11th, 8 PM RT! (in Kharanos).

6 Likes