Hello, the in game Support menu will not load for me - there’s just a spinning circle in the middle, no matter how long I leave it. I am wondering if this is related to me living in the US but playing on EU servers. There was a problem with the connection from US to EU a few months ago and that’s when I first noticed this issue. I am able to access the Support menu no problem on my US account.
Happens to me as well - living in EU and playing EU. So the US thing is probably not related in any case.
Customer Support is not loading for me either.
(Living in EU, playing on US)
Rather unfortunate as I was wanting to report a bug- namely scaling with a party member being one-shot multiple times in a Timewalking dungeon.
Devs are probably pretty happy they’re not getting any reports lately, but it’s something else entirely when the bug report itself is bugged.
To add- before a blue-post suggests it; because y’know they will.
Yes, I’ve reloaded- logged out and in, restarted the game, tried a different character, disabled all addons, cleared my cache and performed a full UI reload/reset.
Yeah, I discovered it trying to report a bug too! Hope someone’s able to investigate - still not working on my EU account.
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