In-game shop not working

[Grumisch-burning-legion]

I’ve just come back to the game and wanted to buy a 120 boost, but when I open up the in-game shop and select the boost, the bluescreen just appears and I can’t continue with the transaction

[Xorthonus]

This can sometimes happen if there is another program or application that is interfering with the connection to the shop. I would recommend working through the steps listed here, and Closing your Background Applications in particular.

Reinstalling the Blizzard App can also help.

[Agamaggen-agamaggan]

I had the same problem, and here’s what i did to solve it:

• Update windows from Control Panel -> Windows Update
• Open the Battle.net application with Administrator privileges: Right-click the startup icon and press Run as administrator from the context menu
• Do a full scan and repair of the game client: Games -> World of Warcraft -> Options -> Scan and Repair

This has resolved the issue, i can now pay from battle.net balance in the in-game shop.

[Parmó-blades-edge]

Im having this issue now spent 4 hours trying to figure it out

[Parmó-blades-edge]

This worked. Thank you so much i was about to lose my mind after 4 hours of searching and troubleshooting