Kicked during raid Gallywix HC encounter while dead and got saved but could not roll on the loot?

Community General Discussion
1

Kicked during raid Gallywix HC encounter while dead and got saved but could not roll on the loot? Is that okay and how it should be?

I mean im fine getting kicked but either I get saved for the boss and being able to roll or I dont get saved and I dont get to roll.

Tried to contact Blizzard about it and they gave me this answer which I dont think its relevant to my concern:

"I completely understand how important it is to be able to participate in a raid and get your loot. Since the content is new, it can be challenging to get used to it. I want to assure you that I don’t take any of your concerns lightly—they are treated with care.

After investigating your case, thoroughly reviewing the forums, and checking your logs, I can confirm that you were kicked by the raid leader and got saved to the instance. This isn’t something I would want you to experience, especially since it resulted in you being locked to the raid.

I highly recommend, whenever possible, joining raids with people you know or perhaps watching guides on other platforms to help reduce the chances of dying during encounters. According to the logs, the main reason the raid leader removed you was because of a death during the fight. While I believe this is unfair, as a raid leader, they have the authority to make decisions regarding their group."

Thank you so much for taking the time to contact us and bring this to our attention. If you have any other questions or concerns, please don’t hesitate to reach out again.

2

thats how it has been as far as i remember. its not a bug.

3 Likes
3

That’s a lot of words to say “suck it up and dont get kicked next time.”

4

So you are slacking on the ground and u want loot ? Poor boy :smirk:

5

After checking the GM answer as copied by you, the given answer was entirely accurate.

Notably, this part about your issue of being locked to the instance and not getting any loot:

Now a little bit back:

If you don’t damage the boss at all (you remain dead or alive) during the encounter then you get locked to the instance. That is how it has been programmed.

Notably this can happen when a raid encounter starts during LFR but you did not enter due to boss engage started and finished - but still locking you for example.

https://eu.battle.net/support/en/help/article/136286

If you want to see changes about this you could submit a suggestion. I agree tho that its morally wrong being unable to roll but still get saved to it.

6

There is no need for such replies. I had bad luck died as the boss got enganged and again i’m not frustrated that I didnt get loot. It’s more about either I get saved and get to roll or I dont get saved and no loot. That would be more fair.

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"I completely understand how important it is to be able to participate in a raid and get your loot. Since the content is new, it can be challenging to get used to it. I want to assure you that I don’t take any of your concerns lightly—they are treated with care.

After investigating your case, thoroughly reviewing the forums, and checking your logs, I can confirm that you were kicked by the raid leader and got saved to the instance. This isn’t something I would want you to experience, especially since it resulted in you being locked to the raid.

I highly recommend, whenever possible, joining raids with people you know or perhaps watching guides on other platforms to help reduce the chances of dying during encounters. According to the logs, the main reason the raid leader removed you was because of a death during the fight. While I believe this is unfair, as a raid leader, they have the authority to make decisions regarding their group."

This is a scripted response to your ticket, based upon keywords within your ticket.

This was not a response from an actual customer service rep. A real reply takes up to a week+, if you were answered within hours, it’s all scripted/machine learning.

1 Like
8

Thanks that was the answer I was looking for I guess.

9

You did an amazing job missing the point completely, well done!

2 Likes
10

lol the GM’s reply. Just a long winded way of saying “tough sh*t!”.

1 Like
11

Whether it was or not that’s exactly what you would get.

Now only of they could develop an alternative loot system for pugs… :grinning:

12

It’s a shame the system isn’t able to recognise that you’ve been removed on a kill and either let you roll on loot OR doesn’t lock you in.

We saw a few complaints with pugs doing this on Fyrakk back in DF.

2 Likes
13

… how ?

Gallywix doesn’t oneshot on pull, ever.

14

I dont thonk so. When i am slacking in pvp i get -150 rating u get wasted ID. Pretty fair i would say :v:

15

As I said, completely missing the point. Thanks for doubling down but we already knew you didn’t understand it.

16

It’s fascinating how one can guess correctly that someone is a pvp-er before said someone says their a pvp-er.

1 Like
17

Even tho I agree slacking should be punished in a way but not like this. And the comparison is horrible, rating is not giving you a chance on your BiS item and you don’t have to wait a whole week to have the chance to fix the rating loss.

18

It’s bs but I don’t think blizz can really do anything else.

19

Well they can do a lot of stuff, but they won’t.

1 Like
20

Right but unlocking a lockout Becuase you got kicked mid fight isn’t a good precedent to set. Tho I agree he probably shouldn’t be locked out in the first place